Position Information

Hiring Manager:
Senior Director, Business Technology & Data
Department:
Business Technology & Analytics

Department Overview

The Business Technology & Analytics Team (BT&A) supports the Firm through driving collaboration and advancement in business-centric technology, enabling the Firm to leverage data and technology assets for insights and day-to-day decision-making.

Position Responsibilities

Golub Capital is looking for a skilled research team leader to manage BT&A's executive research and relationship intelligence function. This individual will be responsible for delivering high-impact insights to the Firm's senior leadership, advancing the Firm's innovative relationship mapping efforts and driving continuous improvement in the breadth, depth and speed of the team's research capabilities and relationship insights.

• Leading preparation of executive briefing materials across a wide variety of contexts relevant to the business
• Managing strategic relationship intelligence data across CRM, LinkedIn and other proprietary tools and leveraging this data to surface actionable insights in briefing materials
• Partnering with teams across the Firm to leverage relationship intelligence for their workflows
• Leading the development of innovative tools to increase the breadth, depth and speed of the team's research capabilities and ability to map and surface non-obvious relationship insights
• Managing a team of research analysts, overseeing task allocation, prioritization and deliverable quality
• Driving initiatives to integrate relationship intelligence into workflows throughout the Firm
• Maintaining a robust library of process documentation including checklists, style guides and other reference tools
• Driving efforts to maintain high-quality data across CRM and other databases

Candidate Requirements

Qualifications & Experience:

• Bachelor's degree or equivalent education required, preferably in business, journalism or the humanities
• 7+ years of work experience; financial services industry preferred
• Robust track record of delivering high-quality deliverables to an executive audience
• Experience managing a small team as a player-coach with a growth-oriented mindset
• Proficient with Adobe Acrobat, Office 365 tools (Word, Excel, SharePoint, Power BI) and Generative AI tools (e.g., Copilot, ChatGPT, Claude)
• Demonstrated ability to effectively leverage AI tools in day-to-day work, with strong critical thinking to assess accuracy, limitations and appropriate use of AI generated outputs
• Strong working knowledge of Customer Relationship Management (CRM) systems (Dynamics CRM preferred), LinkedIn and professional social networks, data stewardship best practices and relationship intelligence concepts
• Extreme attention to detail
• Ability to take initiative and work independently while demonstrating strong teamwork
• Must be able to work in a fast-paced environment, manage time and priorities effectively under pressure and meet deadlines
• Strong communication and analytical skills
• Demonstrated ability to build and maintain productive cross-functional partnerships
• Enthusiastic about working in a collaborative Gold Standard hybrid work culture

Critical Competencies for Success

Our Gold Standards define key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together.

• Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.
• Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.
• Personal Effectiveness: Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.
• Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.

The department-specific competencies definethe knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.

• Business Partnerships & Collaboration: Establishes and develops long-term partnerships with counterparts in Technology Solutions and business units across the firm.
• Business, Technology & Data Fluency: Articulate technology and data concepts in the language of business users and seek out patterns and insights from our data that are potentially impactful to the business.
• Quality & Consistency: Set firmwide standards for data quality and apply them consistently.
• Innovation & Long-Term Thinking: Constantly seek better ways to do things and utilize technology, even if the benefits will not be seen immediately. Stay one step ahead of business counterparts by anticipating what they will ask for next.
• User-Centric Thinking: Do everything with the end-user in mind and find ways to remove barriers and make high-quality information easy to find and use.

Compensation & Benefits
For New York Only: It is expected that the base salary range for this position will be $140,000 to $185,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an 'at-will position' and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.