Metronorth Railroad

Assistant Vice President, Program Executive

Metronorth Railroad$151K — $199K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Journalism, Marketing, or a related field.
  • Minimum of 14 years relevant experience required.
  • At least 10 years in a management or supervisory role.
  • Experience in communications program management for major construction projects is preferred.
  • Proven leadership as a change agent with innovative problem-solving skills.

Responsibilities

  • Lead the development and implementation of organizational change management initiatives.
  • Create implementation plans for the project management information system and digital strategy.
  • Develop and execute a comprehensive change management and communications plan.
  • Mentor and manage staff to deliver effective communication and training.
  • Coordinate program activities with executive leadership and external stakeholders.
  • Identify and resolve project issues and risks promptly.
  • Monitor progress against agency goals and prepare necessary reports.

Benefits

  • Complimentary MTA transportation pass and tax-advantaged commuter benefits.
  • Access to high-quality health, dental, vision, and life insurance plans.
  • Participate in pension plans and retirement savings accounts.
  • Generous paid time off and comprehensive holiday schedules.
  • Access to Work Life Services for personal guidance and support.
  • Professional development opportunities and tuition reimbursement support.
  • Employee discount programs and vibrant Employee Resource Groups.
Full Job Description
Description

Position at MTA Construction & Development

JOB TITLE:

Assistant Vice President, Program Executive (Digital Implementation Office)

AGENCY:

Construction & Development

DEPT/DIV:

Office of the President

REPORTS TO:

Senior Vice President, Program Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5 HR/ DAY)

JOB FAMILY:

GRADE: PPM 012

SALARY RANGE:

$151,666 to $199,667

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary

The MTA Construction and Development (C&D) Department is actively seeking an Assistant Vice President, Program Executive (Digital Implementation Office) to lead and manage all aspects of organizational change management pertaining to C&D's digital transformation. This position is located in the President's Office under the Digital Implementation Office.

Responsibilities

The AVP will lead the development and implementation of change management initiatives, primarily pertaining to the development, execution and ongoing improvement of the project management information system (PMIS), as well as all aspects of the Digital Strategy Roadmap.

The AVP will provide visionary leadership in the creation and implementation of an agency-wide change management and communications plan, conveying the vision, benefits and involvement expected by each part of the business. User focus, empathy, exceptional writing and communications skills, and the ability to explain complicated technology changes to non-technical colleagues are key to effectiveness in this role.

The AVP is responsible for successfully managing and mentoring staff to enable the agency to deliver highly effective communications and training, gather feedback, track actions and decisions, develop reporting, and convey the value of the tools being developed and the path ahead in support of delivering the $68B capital program.

Identify issues and risks and ensure timely resolution and mitigation.

Recommend solutions to executive management for the resolution of critical issues.

Manage project and program activities, measure and improve effectiveness, ensure user preparedness, and minimize the learning curve and impact on agency operations.

Coordinate program activities with the executive and senior leadership teams, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders.

Ensure program activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.

Manage and monitor progress against the agency and program goals.

Review and approve invoices and other charges based on established procedures. Ensure that expenditures are appropriately charged.

Manage comprehensive document control and retention related to the C&D Digital Strategy Implementation.

Manage the preparation of reports, presentations, research, and studies.

Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.

Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

Education and Experience

Bachelor's degree in Communications, Journalism, Marketing, or a related field.

Must have a minimum of fourteen (14) years of related experience.

Must have a minimum of ten (10) years in a management or supervisory role and/or Program/Project manager role in a large, multi-faceted organization.

Competencies:

Significant experience in communications program management for major construction programs or projects with highly complex systems preferred.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal levels within the organization.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Experience leading and managing contractors, subcontractors, or vendors.

Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid Time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

About Metronorth Railroad

Metro-North Railroad is a commuter railroad that serves the northern suburbs of New York City. The railroad was founded in 1983 and is owned by the Metropolitan Transportation Authority (MTA). Metro-North operates three main lines, the Hudson Line, the Harlem Line, and the New Haven Line, which together serve over 85 million passengers annually. The railroad has a fleet of over 400 rail cars and operates over 700 trains per day. In addition to commuter service, Metro-North also operates several tourist trains, including the popular Fall Foliage and Holiday Express trains.
Learn more about Metronorth Railroad
Size
7,000 employees
Industry
Net Income
$100 million
Founded
1983
5 Year Trend
-5%
Revenue
$1 billion

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