Summary: We are seeking a skilled HR Systems Analyst to provide full life cycle system support for the UKG Pro platform and other third-party systems. This role is crucial for ensuring smooth HR operations by supporting system upgrades, designing enhancements, and developing reports to support HR processes. The ideal candidate will work closely with HR and other departments to maintain data integrity and improve efficiencies within the organization. This role will also play a critical support role in the HR Transformation program which a multi-year, multi-project initiative.
Responsibilities:- Provide hands-on full life cycle system support for the UKG Pro platform (Core HR, Perf Management, UTM, LMS, Cognos, and other third-party systems).
- Collaborate with external support partners to design, test, implement, and maintain UKG for upgrades, releases, and critical enhancements.
- Design, test, and implement configuration changes, reports, and processes to support HR functions.
- Serve as the primary point of contact for system-related inquiries and issues.
- Develop accurate HR data extracts and reports using appropriate reporting tools.
- Enhance standard and advanced analytical reports to meet HR and business needs.
- Develop audit and quality control processes to ensure data integrity and security.
- Troubleshoot data discrepancies, identify root causes, and recommend solutions.
- Collaborate with the HR team to improve efficiencies in HR operations, payroll, and associated services.
- Partner with finance, risk, and audit teams to ensure effective controls and governance.
Qualifications:- Strong knowledge of HR functional processes and practices with the ability to identify solutions to business problems.
- 3-5 years of experience in system maintenance of UKG, Cognos Business Analytics platforms, or other reporting tools.
- Experience with Payscale, SailPoint, and ServiceNow is a plus.
- Proficiency in Excel for data reconciliation, validation, and analysis.
- Strong analytical and problem-solving skills.
- Excellent communication skills.
- High level of professionalism and respect for confidential information.
- Attention to detail ensuring accuracy.
- Ability to manage multiple high-priority tasks and adapt to shifting priorities while meeting deadlines.
Base salary range (NY/NJ): 120K-140K
Our commitment to employees:At CLS, we celebrate inclusion and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 'life days' (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Employee Networks (including our Women's Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about inclusivity.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don't.
- Active support of flexible working for all employees where possible.
- Monthly 'Heads Down Days' with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership - Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover - our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
