JOB DESCRIPTION
We are seeking a technically deep, hands-on AI Architect / Forward Deployed Engineer (AVP) to embed directly within client environments and own the end-to-end technical delivery of EXL's Agentic AI and Generative AI solutions for large U.S. healthcare payers. This role sits at the intersection of cloud architecture, AI agent engineering, and healthcare payer domain expertise—spanning Prior Authorization, Utilization Management, Care Management, and Claims.
As a Forward Deployed Engineer, you will sit alongside client teams, understand their real workflows and constraints firsthand, and rapidly architect, build, deploy, and harden AI solutions inside their infrastructure. You will move fluidly between whiteboard architecture and hands-on implementation—writing code, configuring environments, integrating with legacy systems, and iterating in tight feedback loops until solutions are live and creating measurable value.
The ideal candidate brings a rare combination of hands-on AI/ML and cloud architecture depth, agentic AI engineering experience, and deep understanding of U.S. healthcare payer operations. Deep cloud, AI Agents, and healthcare experience are mandatory for this role.
JOB RESPONSIBILITIES
1. AI Solution & Reference Architecture Ownership
Own the end-to-end technical architecture for AI-powered healthcare solutions—covering agent orchestration, LLM serving, retrieval pipelines, data ingestion, and integration with legacy payer systems.
