EXL Service

Assistant Vice President

EXL Service$170K — $190K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Engineering, Technology, or a related field
  • 8 years of professional experience in analytics
  • 6 years using coding languages like SAS, SQL, R, and Python
  • 4 years in risk and portfolio analytics specific to consumer lending
  • 3 years managing projects with stakeholder alignment and presentation to executives
  • 2 years with BI tools such as Power BI and Tableau for reporting
  • 6 months collaborating with Operations and Underwriting for process efficiency

Responsibilities

  • Design and implement A/B testing frameworks to optimize policy effectiveness
  • Perform portfolio analytics to identify risks and recommend mitigation strategies
  • Leverage machine learning techniques to enhance risk prediction models
  • Build and maintain BI dashboards using tools like Power BI and Tableau
  • Conduct statistical modeling for risk forecasting and performance analysis
  • Partner with legal and compliance teams to ensure regulatory adherence
  • Prepare and present analytical findings to senior stakeholders with data visualization
  • Mentor and manage teams for professional development and project excellence

Benefits

  • Telecommuting permitted
  • Opportunities for professional development
  • Exposure to advanced BI and analytics tools
  • Collaboration with cross-functional teams
  • Potential for flexible work locations across the U.S.
Full Job Description
JOB DESCRIPTION

Lead analytical initiatives, specializing in unsecured lending portfolios (e.g. Personal Loans, and Credit Cards). Strategic advisory, policy development, and operational oversight in credit risk analytics. Lead a team, deliver insights through advanced analytics and BI tools, and drive improvements in client risk strategies. Lead and manage risk analytics projects to support tactical and strategic initiatives across Consumer Lending. Develop and refine credit risk policies including acquisition, line management, and collections strategies. 


JOB RESPONSIBILITIES
  • Design and implement A/B testing frameworks using Design of Experiments (DOE) to optimize policy effectiveness.
  • Perform portfolio analytics to monitor performance, identify emerging risks, and recommend data-driven mitigation strategies. 
  • Leverage machine learning (ML) and AI techniques (e.g., Random Forest, Gradient Boosting, NLP) to enhance risk prediction models. 
  • Build and maintain BI frameworks and dashboards using tools like Power BI, Tableau, and Excel. 
  • Conduct regression, clustering, time series, and statistical modeling for risk forecasting and performance analysis.
  • Partner with legal, compliance, and audit teams to ensure adherence to regulatory standards and risk appetite.
  • Prepare and present analytical findings to senior stakeholders and executive leadership through impactful storytelling and data visualization. 
  • Mentor and manage teams, fostering professional development and project delivery excellence. 
  • Collaborate with cross-functional teams to optimize operational processes and automate data workflows. 
  • Evaluate remediation analytics and restitution plans to ensure policy compliance and regulatory correctness. 
  • Manage and maintain data infrastructure using cloud platforms (e.g., AWS), Snowflake, and Databricks. 
  • Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.

JOB QUALIFICATIONS

Requires Bachelor’s degree in Engineering, Technology, or a directly related field plus eight (8) years of Related professional experience. Experience must include the following: Six (6) years of experience with coding and testing skillsets leveraging SAS, SQL, R, and Python; Four (4) years of experience with risk and portfolio analytics, acquisition and line management strategy, and collections strategy development Credit card or consumer lending analytics; Three (3) years of experience with the following: Project management to deliver complex initiatives including setting up timelines, stakeholder alignment, designing project milestones, and owning final deliver; Building storylines on strategy outcomes, creating PowerPoint decks and delivering reports and presentations to key executives; Two (2) years of experience with the following: Reporting/dashboarding and performance tracking using visualization tools such as, Power BI and Tableau; Model development in the credit risk space; Six (6) months of experience with collaborating with Operations and Underwriting teams to streamline processes and drive cross functional efficiency.

40 hours/week, 9:00am-5:00pm, Salary range: $170,000 to $190,000 per year.

To apply: Send resume and cover letter to [email protected]. Must cite job title and code EXL85 in response.

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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