Kohls

Assistant Store Manager

Kohls • $73K — $117K *
Norwalk, CT 06854In-Person
Retail & Consumer Goods
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Must be 18 years or older
  • Experience supervising teams or associates with focus on coaching
  • Strong verbal/written communication skills
  • Excellent decision-making and problem-solving abilities
  • Proven people management skills for talent development
  • Flexible availability for varying shifts including weekends and holidays

Responsibilities

  • Oversee operational processes like product receiving and stockroom management
  • Ensure accurate completion of merchandise directives
  • Direct floor replenishment based on sales data and seasonal changes
  • Lead at point of sale to enhance customer experience and service speeds
  • Ensure store merchandising meets visual standards and product presentation
  • Train and guide associates on merchandising direction and execution
  • Manage pricing tasks effectively and maintain pricing accuracy

Benefits

  • Work-life balance programs including PTO and vacation buy program
  • Comprehensive health and wellness plans including medical, dental, and vision
  • 401k with savings and retirement options
  • Life insurance and protection programs for associates
  • Support for legal and adoption assistance
Full Job Description
Role Specific Information

Job Description

About the Role

As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability.

What You'll Do
  • Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment
  • Drive accuracy through completion of all required business directives such as merchandise disposition practices
  • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes
  • Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
  • Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer
  • Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes
  • Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner
  • Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently
  • Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention
  • Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources


All manager roles at Kohl's are responsible for:
  • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Modeling, enforcing and providing direction and guidance to associates
  • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues
  • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
  • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands
  • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results
  • Managing talent, including hiring, training, developing, and supervising
  • Accomplishing multiple tasks within established timeframes
  • Training, monitoring and reinforcing company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies and ensuring the safety of associates and customers
  • Other responsibilities as assigned


What Skills You Have

Required
  • Must be 18 years of age or older
  • Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management
  • Great verbal/written communication and interpersonal skills
  • Excellent decision-making and problem-solving skills to make quick decisions
  • Strong people management skills and ability to develop talent
  • Flexible availability, including days, nights, weekends and holidays

Preferred
  • Experience working in a retail environment, preferably in a managerial position
  • College degree OR equivalent combination of education and 2 years experience in retail or similar industry


Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
  • Ability to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Perform work in accordance with the Physical Requirements section.


Physical Requirements
  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.


Pay Range: $73,200.00 - $117,100.00

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About Kohls

Kohl’s Corporation (Kohl’s) operate family-oriented department stores that sell apparel, footwear and accessories for women, men and children; soft home products, such as sheets and pillows, and housewares. Kohl’s apparel and home fashions appeal to classic, modern classic and contemporary customers. As of January 28, 2012, the Company operated 1,127 stores in 49 states. In addition, Kohl’s offers on-line shopping on its Website at www.Kohls.com. Originally designed as an added service for customers who prefer to shop using the Internet, the Website include a selection of items and categories beyond what is available in stores, with a primary focus on sizes, product line extensions, and Web-exclusive product lines. Only at Kohl’s is a brand of the Company. In March 2012, the Company opened eight new stores. In March 2013, it announced the openings of nine new stores, bringing the Company's store count to 1,155 stores.

Kohl's Careers

Joining Kohl's means becoming part of a global team dedicated to driving innovation and growth in the retail industry. Now is the perfect time to explore job opportunities at Kohl's, where we prioritize diversity, leadership, and professional development.

Work You'll Do

At Kohl's, we offer a variety of employment paths, ranging from in-store positions to corporate roles. Each team member at Kohl's is encouraged to take ownership of their career journey through continuous learning and leadership opportunities. Whether you're looking for a full-time position or a part-time internship, Kohl's provides the support and resources needed to grow professionally and personally.

Innovate and Lead

Join a company where innovation and leadership go hand in hand. Kohl's is committed to staying at the forefront of the retail industry by embracing new technologies and strategies that enhance the shopping experience for our customers. Our team is made up of forward-thinking professionals who are not afraid to push boundaries and think outside the box.

Be Part of a Great Team

Kohl's culture is centered around teamwork and collaboration. By joining our team, you'll work alongside passionate, creative, and solution-driven individuals. Our diverse and inclusive environment welcomes professionals from all backgrounds, fostering a workplace where everyone can thrive.

Future-Proof Your Career

Kohl's offers a wide range of benefits and resources to ensure the long-term growth and well-being of our team members. From comprehensive health benefits to professional development programs, we invest in our employees' futures. Kohl's also provides extensive training programs, including leadership development and diversity training, to help you advance your skills and career.

Explore Job Opportunities

Kohl's is actively hiring, and we have numerous positions available that could be a perfect match for your skills and interests. From sales associates to management roles, the opportunities at Kohl's are as varied as the products we sell.

Stay Connected

Join Our Team Search open positions at Kohl's and find a role that aligns with your career aspirations. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

Keep Up to Date

Stay informed with the latest career tips, company news, and industry insights—all from the people who work at Kohl's. Our careers blog is a great resource for potential candidates to learn more about our company culture and the exciting work environment.

Job Alert Emails

Customize your job search by subscribing to Kohl's job alerts. Receive updates on new job openings, company news, and events that match your career interests. Discover the rewarding opportunities waiting for you at Kohl's. At Kohl's, your career is what you make of it. Join us and be part of a company that values innovation, leadership, and a commitment to diversity and growth.
Learn more about Kohls
Size
35,000 employees
Market Cap
$2.6 billion
Industry
Retail & Consumer Goods
Net Income
-$163 million
Founded
1988
5 Year Trend
-0.3%
Revenue
$15.9 billion
NASDAQ
KSS
* Ladders Estimates

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