Assistant Service Manager

City of Rochester, NY

$70K — $93K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or GED
  • Associates' degree in Automotive Technology and 1 year supervising mechanics, or ASE Master Technician certification and similar experience
  • Experience supervising at least five (5) mechanics
  • Valid New York State Class D operators license required at appointment
  • Must acquire Class B Commercial Drivers license and Motor Vehicle Inspector licenses within specified timeframes

Responsibilities

  • Supervises and assigns work to automotive and equipment maintenance personnel
  • Coordinates schedules for fleet vehicles and monitors their use
  • Oversees repair work performed by outside vendors
  • Reviews staff performance against standards for productivity and training needs
  • Assists repair personnel in diagnosing issues
  • Manages preventative maintenance programs
  • Monitors employee performance and attendance, administering discipline as needed
  • Implements safety policies and conducts regular facility inspections
  • Trains subordinates on procedures, policies, and safety practices
  • Writes reports and memos as needed

Benefits

  • Comprehensive health care, dental, and vision plans
  • Retirement and deferred compensation plans
  • Flexible spending accounts
  • Life insurance and long-term disability coverage
  • Paid holidays, vacation, and sick leave
Full Job Description
Salary: $70,839.00 - $93,405.00 Annually
Location : Rochester, NY
Job Type: Full-Time
Job Number: 26DM412ESA54
Department: Department of Environmental Services
Bureau: Equipment Services
Opening Date: 08/03/2026
Closing Date: 8/14/2026 11:59 PM Eastern

General Description

This is a supervisory position in the Division of Equipment Services, Department of Environmental Services. Incumbents in this class perform a wide variety of supervisory functions within the scope of the operations of the Central Vehicle Maintenance Facility. General supervision is received from a higher level manager. Performs related work as required.
Under the NY HELPS Program, the Civil Service Exam for this title has been waived. For additional information regarding the NY HELPS Program, please visit:
CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.
Typical Work Activities

  • Supervises, schedules, and assigns work to all levels of automotive and equipment maintenance and repairpersonnel;
  • Coordinates the scheduling and assignment of fleet vehicles and monitors outgoing and incoming vehicles;
  • Oversees repair work that is sublet to outside vendors;
  • Reviews and compares work performance and/or products of subordinate staff with established standards to determine employee production levels and training needs;
  • Provides assistance to repair personnel in the diagnosing of repair work;
  • Administers the preventative maintenance program;
  • Monitors employee performance , time, and attendance records and when necessary administers disciplinary procedures in accordance with the collective bargaining agreement;
  • Reviews work order billing for accuracy;
  • Implements and enforces safety policies through regular inspection of facilities and equipment;
  • Trains and counsels subordinates in procedures, policies and in safety practices and meets regularly with them to discuss concerns;
  • Writes brief narrative reports and memos;
  • Operates heavy equipment or vehicles on an as needed basis.

Minimum Qualifications

High School diploma or GED PLUS

I. Associates' degree in Automotive Technology or related field AND one (1) year experience supervising mechanics in the repair and maintenance of heavy equipment or automotive equipment, which must have included heavy duty diesel equipment and hydraulic systems. Experience must have involved the supervision of at least five (5) mechanics.
OR
II. Certification as an ASE Master Automotive Technician or Master Medium/Heavy Truck Technician AND one (1) year of experience as described in I.

SPECIAL REQUIREMENTS:
Possession of a valid New York State Class D operators license at time of appointment. Incumbents must maintain this license throughout their employment in this title.

Possession of a New York State Class B Commercial Drivers license with air brake endorsement within 6 months of appointment. Incumbents must maintain this license throughout their employment in this title.

Possession of a N.Y.S. Motor Vehicle Inspector's License (Group 1 and 2) within three (3) months of appointment. This licensure must be maintained through employment in this title.
For full-time employees:
The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

For less-than full-time employees:
The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

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