Assistant Sales Manager / Retail Program Supervisor

ARS-Rescue Rooter • $75K — $90K *
Stoughton, MA 02072In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 1+ years of leadership, coaching, or supervisory experience preferred
  • Retail, sales, customer service, or lead generation experience required
  • Strong interpersonal, organizational, communication, and problem-solving skills
  • Ability to motivate others and work independently with minimal supervision
  • Comfortable working evenings and weekends as business needs require
  • Proficiency with Microsoft Office and basic reporting tools
  • Valid driver's license and ability to travel between retail locations throughout the Boston market

Responsibilities

  • Assist the Retail Program Manager in leading and developing the Retail Alliance Lead Generation team
  • Support recruiting, onboarding, training, and coaching of Retail Sales Associates (RSAs)
  • Drive daily, weekly, and monthly lead generation KPIs and performance metrics
  • Spend time in the field supporting RSAs and building relationships with retail store management
  • Conduct team meetings, ride-alongs, and performance coaching sessions
  • Monitor productivity and provide feedback to improve results and customer engagement
  • Coordinate and execute store events and promotional activities

Benefits

  • Year-round, stable work
  • Company vehicle, gas card, and maintenance plan
  • Bonus opportunities based on team performance
  • Paid training and ongoing professional development
  • Health insurance options available after 31 days (plans starting as low as $5 per week)
  • Dental and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-paid life insurance
  • Employee discounts and career growth opportunities within a national brand
Full Job Description
Overview

Pay: $75k - 90k per year based on experience and interview
Schedule: Full-time, includes evenings and weekends
Full-time, year-round work

Working closely with both the Retail Program Manager and HVAC Sales Manager, this role is responsible for helping drive lead generation performance, coaching Retail Sales Associates (RSAs), building strong relationships with retail partners, and delivering an exceptional customer experience. In addition, this position will assist with supporting the outside sales team to ensure strong performance, accountability, and customer coverage seven days per week. This is an excellent opportunity for an emerging leader looking to grow their career within a national organization.
What We Offer
  • Year-round, stable work
  • Company vehicle, gas card, and maintenance plan
  • Bonus opportunities based on team performance
  • Paid training and ongoing professional development
  • Health insurance options available after 31 days (plans starting as low as $5 per week)
  • Dental and vision insurance
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-paid life insurance
  • Employee discounts and career growth opportunities within a national brand


Responsibilities

What You'll Do
  • Assist the Retail Program Manager in leading and developing the Retail Alliance Lead Generation team
  • Support recruiting, onboarding, training, and coaching of Retail Sales Associates (RSAs)
  • Drive daily, weekly, and monthly lead generation KPIs and performance metrics
  • Spend time in the field supporting RSAs and building relationships with retail store management
  • Conduct team meetings, ride-alongs, and performance coaching sessions
  • Monitor productivity and provide feedback to improve results and customer engagement
  • Support staffing schedules and ensure adequate coverage across retail locations
  • Coordinate and execute store events and promotional activities
  • Communicate performance updates and operational needs to retail partners
  • Promote a positive team culture focused on accountability, customer service, and results
  • Partner with the HVAC Sales Manager to support the success of the outside sales team
  • Assist with sales coaching, KPI tracking, and performance initiatives designed to improve close rates and overall results
  • Help ensure adequate sales coverage and customer support seven days per week
  • Foster collaboration between the Retail Alliance and Sales teams to maximize lead conversion and customer satisfaction


Qualifications

What We're Looking For
  • 1+ years of leadership, coaching, or supervisory experience preferred
  • Retail, sales, customer service, or lead generation experience required
  • Strong interpersonal, organizational, communication, and problem-solving skills
  • Ability to motivate others and work independently with minimal supervision
  • Comfortable working evenings and weekends as business needs require
  • Proficiency with Microsoft Office and basic reporting tools
  • Valid driver's license and ability to travel between retail locations throughout the Boston market
  • Related experience, advanced training, or equivalent education may be considered

This posting provides details on potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum.

About ARS-Rescue Rooter

ARS-Rescue Rooter Careers

Joining ARS-Rescue Rooter presents an unparalleled opportunity to become part of a team of professionals who lead in the HVAC and plumbing services industry. With a robust presence across the United States, ARS-Rescue Rooter is synonymous with excellence and innovation in residential and commercial services.

Explore Job Opportunities

ARS-Rescue Rooter is continuously seeking skilled individuals eager to foster their careers in a dynamic and supportive environment. The company offers a variety of job opportunities that encourage professional growth and personal achievement. Candidates can explore positions that match their skills and interests, ensuring a fit that benefits both the individual and the company.

Experience Professional Growth

At ARS-Rescue Rooter, the focus is on nurturing the professional growth of its team members through comprehensive training programs and leadership development opportunities. The company is committed to providing employees with the tools they need to succeed, making ARS-Rescue Rooter a prime choice for those looking to advance their careers in the HVAC and plumbing industry.

Cultivate Skills and Leadership

With a culture that values diversity and leadership, ARS-Rescue Rooter encourages its team to lead with confidence and innovate solutions that improve customer satisfaction and operational efficiency. Employees at ARS-Rescue Rooter enjoy a workplace where their skills are appreciated and developed through continuous learning and networking opportunities.

Internship and Employment Benefits

ARS-Rescue Rooter offers internships that provide hands-on experience in the HVAC and plumbing sectors, preparing interns for full-time positions within the company. Employment at ARS-Rescue Rooter comes with competitive benefits, including health insurance, retirement plans, and paid time off, making it an attractive place for potential hires.

Join the ARS-Rescue Rooter Team

ARS-Rescue Rooter is actively hiring and looking for passionate, creative, and solution-driven team players. Explore open positions, submit a resume, and prepare for an interview where candidates can showcase their abilities and learn more about the culture and benefits of working at ARS-Rescue Rooter.

Stay Connected with ARS-Rescue Rooter Careers

Stay informed about the latest news, insider perspectives, and career tips directly from the professionals at ARS-Rescue Rooter. Personalize subscriptions to receive updates that align with specific career interests and preferences.

Engage in Diversity Training

ARS-Rescue Rooter is dedicated to fostering an inclusive environment. The company's commitment to diversity is evident in its comprehensive diversity training programs, which are designed to enhance teamwork and respect among all employees.

Innovate and Lead

At ARS-Rescue Rooter, innovation is at the core of everything they do. The team is empowered to bring forward-thinking solutions to the table, driving the company's success and reinforcing its position as a leader in the industry.

Career Advancement Opportunities

The path to career advancement at ARS-Rescue Rooter is clear and rewarding. Employees are encouraged to leverage their strengths and aspire to new heights within the company, supported by an environment that prizes initiative and dedication.

Discover ARS-Rescue Rooter Jobs

Searching for a position at ARS-Rescue Rooter is easy and accessible. Interested candidates can search for job listings that align with their professional skills and career goals, ensuring a match that promotes both personal and professional development. Join ARS-Rescue Rooter today and be part of a team that values innovation, leadership, and a commitment to quality service.
Learn more about ARS-Rescue Rooter
Industry
Technical Services
* Ladders Estimates

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