Flexibility to work evenings, weekends, holidays, and special events.
Willingness to work under a draw/commission pay structure.
Strong verbal and written communication skills.
Excellent listening skills and a social disposition.
Experience in customer satisfaction environments with high energy levels.
Detail-oriented with efficient handling of tasks.
Organizational skills for store operations and maintenance.
Familiarity with Windows-based computer systems.
Responsibilities
Provide equal service level to maximize customer satisfaction.
Maximize sales opportunities to meet or exceed sales goals.
Maintain ongoing customer relationships through consistent contact.
Prospect new customers through various channels.
Accurately enter and monitor sales orders in the computer system.
Complete initial and ongoing sales training programs.
Assist with store appearance and product information accuracy.
Cooperate with team members to enhance customer solutions.
Stay informed on competitive advertising and merchandise.
Communicate professionally with internal and external personnel.
Participate in store housekeeping and merchandising tasks.
Benefits
Training provided for Certification as a Levin Sleep Specialist.
Opportunity to work in a collaborative team environment.
Gain valuable experience in retail sales and customer service.
Flexible scheduling that accommodates personal commitments.
Full Job Description
Job Description/Duties:
Provides equal and specified level of service to each customer to maximize customer's satisfaction.
Maximizes each sales opportunity; Meets or exceeds minimum acceptable sales standards and assigned sales goals.
Maintains ongoing relationships with customers through continued contact in order to retain future sales.
Prospects new customers via sources such as internet, networking, personal mailers, etc.
Accurately enters sales order information into computer system and payment applications and monitors customer orders to ensure accurate completion of sale and delivery.
Completes all required initial and ongoing sales training programs.
Maintains general appearance and accurate product information in store.
Adheres to company policies and procedures.
Works cooperatively as a member of the store team by working toward solutions that are in the best interest of the customer.
Maintains current knowledge of competitive advertising and merchandise.
Communicates with internal and external personnel in a professional and timely manner.
Assists in general housekeeping and merchandising of store.
Other duties as assigned.
Skills/Requirements:
Flexibility to work a retail schedule which includes evenings, weekends, holidays and special events.
Open to working on a draw/commission compensation structure.
Excellent and effective verbal and written communication skills.
Great listening ability.
High energy, socially-focused, people person with experience in a customer satisfaction environment.
Detail oriented• Must be able to handle details quickly, correctly, and efficiently.
Organized and able to assist in store operations and upkeep as assigned including: merchandising, sales and general housekeeping.
Prior experience using Windows-based computer programs.
Education and Experience:
High school diploma or equivalent combination of education and experience.
Bachelor's degree in business (or related field), preferred (but not required).
Previous demonstrated experience in a customer satisfaction environment.
Certified Levin Sleep Specialist (we provide training).
