Flexibility to work a retail schedule including evenings, weekends, and holidays.
Open to a draw/commission compensation structure.
Excellent verbal and written communication skills.
Strong listening abilities and social skills.
Detail-oriented with ability to process information efficiently.
Organized and capable of operational support, including merchandising and housekeeping.
Familiarity with Windows-based computer programs.
Responsibilities
Provide consistent, high-quality service to maximize customer satisfaction.
Maximize sales opportunities by meeting or exceeding sales goals.
Maintain ongoing customer relationships to foster future sales.
Prospect for new customers using various outreach methods.
Accurately enter sales orders and monitor customer order fulfillment.
Complete all required sales training programs successfully.
Maintain store appearance and product information.
Benefits
Ongoing training programs, including for specific certifications.
Opportunity to work within a cooperative team environment.
Exposure to diverse customer interactions and sales opportunities.
Experience in a dynamic retail setting with flexible hours.
Full Job Description
Job Description/Duties:
Provides equal and specified level of service to each customer to maximize customer's satisfaction.
Maximizes each sales opportunity; Meets or exceeds minimum acceptable sales standards and assigned sales goals.
Maintains ongoing relationships with customers through continued contact in order to retain future sales.
Prospects new customers via sources such as internet, networking, personal mailers, etc.
Accurately enters sales order information into computer system and payment applications and monitors customer orders to ensure accurate completion of sale and delivery.
Completes all required initial and ongoing sales training programs.
Maintains general appearance and accurate product information in store.
Adheres to company policies and procedures.
Works cooperatively as a member of the store team by working toward solutions that are in the best interest of the customer.
Maintains current knowledge of competitive advertising and merchandise.
Communicates with internal and external personnel in a professional and timely manner.
Assists in general housekeeping and merchandising of store.
Other duties as assigned.
Skills/Requirements:
Flexibility to work a retail schedule which includes evenings, weekends, holidays and special events.
Open to working on a draw/commission compensation structure.
Excellent and effective verbal and written communication skills.
Great listening ability.
High energy, socially-focused, people person with experience in a customer satisfaction environment.
Detail oriented• Must be able to handle details quickly, correctly, and efficiently.
Organized and able to assist in store operations and upkeep as assigned including: merchandising, sales and general housekeeping.
Prior experience using Windows-based computer programs.
Education and Experience:
High school diploma or equivalent combination of education and experience.
Bachelor's degree in business (or related field), preferred (but not required).
Previous demonstrated experience in a customer satisfaction environment.
Certified Levin Sleep Specialist (we provide training).
