Assistant Manager (Sales/Sleep Specialist)

Levin Furniture

$90K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Flexibility to work retail hours including evenings and weekends.
  • Open to commission-based compensation structure.
  • Strong verbal and written communication skills.
  • Excellent listening skills with a customer-oriented focus.
  • High energy and sociable personality, suited for a customer-centric role.
  • Detail-oriented with quick and efficient handling of tasks.
  • Organized, capable of assisting with store operations including merchandising.

Responsibilities

  • Deliver exceptional service to maximize customer satisfaction.
  • Maximize sales opportunities and meet assigned sales targets.
  • Build and maintain relationships with customers for future sales.
  • Prospect and acquire new customers through various channels.
  • Enter and monitor sales orders accurately in the computer system.
  • Complete required sales training programs for skill enhancement.
  • Maintain a presentable and informative store environment.

Benefits

  • Comprehensive training program available to develop skills.
  • Opportunity to work in a dynamic retail environment.
  • Engagement in a commission structure can enhance earnings potential.
  • Collaborative team environment focused on customer solutions.
Full Job Description
Job Description/Duties:
  • Provides equal and specified level of service to each customer to maximize customer's satisfaction.
  • Maximizes each sales opportunity; Meets or exceeds minimum acceptable sales standards and assigned sales goals.
  • Maintains ongoing relationships with customers through continued contact in order to retain future sales.
  • Prospects new customers via sources such as internet, networking, personal mailers, etc.
  • Accurately enters sales order information into computer system and payment applications and monitors customer orders to ensure accurate completion of sale and delivery.
  • Completes all required initial and ongoing sales training programs.
  • Maintains general appearance and accurate product information in store.
  • Adheres to company policies and procedures.
  • Works cooperatively as a member of the store team by working toward solutions that are in the best interest of the customer.
  • Maintains current knowledge of competitive advertising and merchandise.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Assists in general housekeeping and merchandising of store.
  • Other duties as assigned.

Skills/Requirements:
  • Flexibility to work a retail schedule which includes evenings, weekends, holidays and special events.
  • Open to working on a draw/commission compensation structure.
  • Excellent and effective verbal and written communication skills.
  • Great listening ability.
  • High energy, socially-focused, people person with experience in a customer satisfaction environment.
  • Detail oriented• Must be able to handle details quickly, correctly, and efficiently.
  • Organized and able to assist in store operations and upkeep as assigned including: merchandising, sales and general housekeeping.
  • Prior experience using Windows-based computer programs.

Education and Experience:
  • High school diploma or equivalent combination of education and experience.
  • Bachelor's degree in business (or related field), preferred (but not required).
  • Previous demonstrated experience in a customer satisfaction environment.
  • Certified Levin Sleep Specialist (we provide training).

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