Jones Lang LaSalle Incorporated

Assistant Facility Manager

Jones Lang LaSalle Incorporated • $95K *
San Mateo, CA 94403In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required
  • 2+ years’ experience in managing a commercial facility
  • 1+ years of supervisory experience in facilities management
  • Experience with Computerized Maintenance Management System (CMMS)
  • Strong leadership and customer service skills
  • Knowledge of financial and accounting principles for commercial property management
  • Ability to effectively communicate and respond to inquiries

Responsibilities

  • Maintain client satisfaction through effective service delivery
  • Support compliance with audit and operational standards
  • Implement and monitor safety practices and local code compliance
  • Drive collaboration and innovation within the account team
  • Manage daily facility activities including HVAC and plumbing
  • Oversee work order management and vendor coordination
  • Create reports for budgets and work orders

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Job Summary:
The Assistant Facilities Manager (AFM) will be responsible for the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. The AFM will develop client relationships with key representatives in supporting the client's corporate real estate goals and objectives.

Key Responsibilities:

Relationship Management
  • Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
  • Work cross-functionally to support organizational goals


Compliance
  • Support compliance with JLL minimum audit and compliance standards in facility management, financial management, and operational policies and procedures
  • Meet or exceed site Key Performance Indicators (KPIs); monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions accordingly
  • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
  • Implement and monitor hazard control and team safety practices; ensure compliance with local codes, regulations, and JLL operations standards


Teamwork & Collaboration
  • Demonstrate strong collaboration and teamwork within the account team by driving the development and implementation of IFM best practices and innovations
  • Be proactive and look for continuous improvement opportunities
  • Apply emotional intelligence in all interactions


Administrative Functions
  • Support work order management for in-house staff and vendors as necessary
  • Support facility soft services as needed and directed such as: meeting preparation, conference room reservations, food services, parking, vending, and badging
  • Apply excellent customer service, computer, managerial, verbal and written communication skills
  • Multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
  • Utilize basic knowledge of building systems (mechanical and electrical systems)


Specific Duties:
  • Work with the Regional Facility Manager in the development and management of annual operating budgets and monthly variance reporting
  • Manage, oversee, and coordinate daily facility management activities such as HVAC, electrical, plumbing, fire/life safety systems, landscaping, exterminating, BMS, etc.
  • Coordinate with site staff and contractors to ensure good customer service
  • Request proposals, schedule, and inspect all maintenance and repairs from onsite vendors and contractors
  • Review proposals for repair and maintenance work in accordance with JLL and client procurement policy and operating budget
  • Serve as liaison with vendor partner services
  • Assist with innovations and special projects
  • Perform tours/inspections of properties
  • Establish working relationships with clients and contractors to ensure building services are provided to the satisfaction of building occupants
  • Manage the work order process from creation to reporting
  • Ensure accuracy of vendor invoices from invoice coding in CMMS system to timely vendor payment
  • Create/edit monthly reports for work orders, budgets, initiatives, and projects
  • Provide support for client team in escorting guests and vendors
  • Travel to multiple sites as needed
  • Perform other assigned tasks


Minimum Qualifications:
  • High School Diploma or equivalent
  • 2+ years of proven work experience managing a commercial facility as a third-party provider, corporate entity, or consultant
  • 1+ years of proven people management/supervisory work experience in the facilities management industry
  • Experience using Computerized Maintenance Management System (CMMS)
  • Strong leadership, customer service, and interpersonal skills with associates, clients, and vendors
  • Knowledge of applicable financial and accounting terms and principles as they apply to commercial property management
  • Strong client service orientation with the ability to provide information and respond to questions from managers, customers, and vendors
  • Ability to comprehend and interpret instructions, correspondence, and memos, and ask clarifying questions to ensure understanding
  • Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors, and supervision


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

95,000.00 - 95,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -San Mateo, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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