Position Summary
The Assistant Director, Operations and Administration oversees the daily administrative, operational, and financial workflows in the Department of Technology Management and Innovation. Partnering closely with the Senior Director, Department Chair, and Faculty, this role ensures quality service to all department stakeholders and drives core academic operations in the department-including faculty/researcher contracting/appointments, course scheduling management, communications/social media, department events, space management, budgeting/expense/procurement, and staff/student worker supervision. Serving as a key advisor to departmental leadership, the Assistant Director will evaluate existing policies and procedures, analyze operational data, and execute high-impact special projects to continuously improve departmental performance.
Qualifications
Required Education:
Bachelor's Degree in a related area
Preferred Education:
Master's Degree in Higher Education Administration/Student Affairs, or related area
Required Experience:
5+ years experience in higher education, operations, supervision, managing budgets or equivalent combination of education and experience.
Preferred Experience:
5+ years Previous work experience in academic department management; academic operations; sponsored research
Required Skills, Knowledge and Abilities:
Must demonstrate the ability to work as a team member; to think creatively; and to evaluate and improve existing process and procedures Must have strong and polished interpersonal, written, and oral communication skills. Must be able to comprehend and follow a diverse set of verbally communicated operational procedures with little guidance or training, self-manageable. Must be comfortable and professional in conducting business by telephone and in person. Position demands significant attention to detail, effective communications, team collaboration and working on weekends. The willingness to respond to the needs of students and employers in an increasingly technologically- oriented society. Strong customer service skills
Preferred Skills, Knowledge and Abilities:
Familiar with social media platforms and developing/implementing social media campaigns. Understanding and experience in working with international and domestic students in higher education. Familiarity with social media platform management (Instagram, Twitter, Linkedin, Facebook)
Additional Information
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $90,000.00 to USD $110,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
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