Accor

Assistant Director of People & Culture

Accor • $115K — $135K *
Los Angeles, CA 90011In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum of 4 years' experience in Human Resources leadership
  • Prior experience in luxury hospitality
  • Bachelor's degree in Human Resources Management or related field
  • Solid understanding of U.S. employment laws, especially California's
  • Experience in union and non-union environments
  • Proficient in Microsoft Office Suite and HRIS software
  • High emotional intelligence and strong conflict-resolution skills

Responsibilities

  • Collaborate with senior leadership on staffing and retention strategies
  • Plan and implement HR policies and training programs
  • Administer P&C programs like compensation and performance management
  • Identify and execute best practices for talent management
  • Conduct research on organizational trends with HR metrics
  • Ensure compliance with employment laws and review policies as needed
  • Manage the People & Culture budget and financial issues

Benefits

  • Discounted hotel rooms and food & beverage rates worldwide
  • Learning programs for growth and development
  • Opportunities for talent development across properties
  • Participation in Corporate Social Responsibility initiatives
  • Competitive health benefits package within 30 days
  • 401(k)/Roth IRA eligibility after 60 days
  • Cell phone usage reimbursement
Full Job Description
Job Description

The Assistant Director will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the People and Culture (P&C) department, ensuring legal and labor compliance and implementation of the organization's mission and talent strategy. The Assistant Director is also responsible for overseeing all day-to-day functions of the People & Culture Office. Acts as a team builder and supports all leaders and colleagues, ensuring company policies, Fairmont Century Plaza operating and service standards are followed, colleague engagement is high and financial goals are met.

What you will be doing:
  • Collaborate with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
  • Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
  • Administer or oversees the administration of P&C programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Identify staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  • Conduct research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
  • Monitor and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  • Manage the financial issues for the People & Culture budget including benefits, labor & salary reports and plan cost effective events within the People & Culture budget guidelines.
  • Gifted in building authentic relationships with our guests and colleagues, tuning into what they need and always going the extra mile to Make Special Happen.
  • Work well under pressure, juggling tasks and prioritizing, so that you consistently deliver to a high standard.
  • Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback.
  • Ensure compliance with Accor/Fairmont policy and local legislation in all aspects of the People & Culture function
  • Communicates eligibility, enrollment, and participation in all applicable benefit plans, including coordination of benefit information seminars to all colleagues
  • Facilitates all short-term disability, long-term disability, FMLA, Leave of Absences and Workers Compensation claims
  • Working knowledge of CBA agreements within the Hotel. Supports leaders to understand CBA agreements as necessary.
  • Other duties as assigned


Qualifications

Your experience and skills include:
  • Minimum of 4 years' experience in a Human Resources leadership capacity
  • Prior experience working in the hospitality industry, specifically within luxury hotel brands.
  • A Bachelor's degree in Human Resources Management, Business Management, or a related field.
  • Solid understanding of U.S. employment laws, including California State Law
  • Experienced working in both union and non-union settings
  • Proficiency in Microsoft Office Suite and familiarity with HRIS software (such as Dayforce).
  • High emotional intelligence, discretion with confidential information, and strong conflict-resolution abilities.
  • A passion for service in Luxury Hospitality while possessing strong financial acumen and ability to understand strategic financial planning and budgeting.
  • Strong problem-solving, decision-making, conflict-resolution, and strategic-thinking skills.
  • Staying calm when assisting colleagues in escalated situations, and knowing what questions to ask and how to support, and knowing when to seek help when needed


Additional Information

What is in it for you:
  • Salary Range: $115,000 - $135,000 USD
  • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
  • Competitive Health Benefit Package within 30 days of employment
  • 401(k)/Roth IRA Eligibility after 60 days of employment
  • Cell Phone Usage Reimbursement

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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