Job Description

Supporting four of Hilton's largest and most complex properties - Hilton Riverside, Hilton Chicago, Palmer House, and Hilton Midtown - this role will partner closely with hotel sales leadership, Hilton Worldwide Sales (HWS), internal stakeholders, and customers to analyze, negotiate, and optimize contracts.

This is not simply a contract-review role. We are looking for an industry leader and senior seller who knows how to lead a negotiation, navigate a complex organization, influence stakeholders, and coach sales teams through challenging contracting situations.

Responsibilities

Strategic Contract Optimization

• Serve as a strategic resource and second set of eyes for complex, high-value, and high-profile group contracts.
• Analyze contracts holistically, identifying potential risks, opportunities, and areas requiring strategic negotiation.
• Evaluate unique or non-standard clauses and develop solutions that support both the customer relationship and Hilton's commercial objectives.
• Partner with sellers to move complex contracts forward and help get business across the goal line.
• Identify trends and recurring contracting challenges and develop strategies to address them proactively.
• Balance customer expectations, hotel objectives, Hilton standards, and commercial priorities throughout the negotiation process.

Qualifications

What We're Looking For

We are seeking a senior commercial leader with hotel sales and contracting experience who understands that successful negotiations require both business acumen and relationship management.

The ideal candidate is:

• A Senior Seller and industry leader with significant experience negotiating complex hotel group contracts.
• An analytical thinker who can quickly understand the business implications of contractual terms.
• A skilled negotiator who is comfortable leading conversations with sophisticated customers and senior internal stakeholders.
• An influential communicator who can navigate Hilton's matrix and bring the right people together to reach a solution.
• A strategic problem solver who looks beyond individual clauses to understand the overall business opportunity.
• A coach who can elevate the contracting and negotiation capabilities of sales teams.
• Comfortable operating in ambiguity and building structure around a brand-new function.
• Able to balance customer advocacy with Hilton's commercial interests.
• Confident making recommendations and leading conversations rather than simply identifying problems.

What it Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.