ServiceNow

Art Director, Campaigns

ServiceNow$102K — $140K *
US-AnywhereRemote in Santa Clara, CA
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years as an Art Director in-house or at a top-tier agency, focusing on modern tech brands.
  • Strong background in concept and art direction across various media channels.
  • Proficient in industry-standard design tools, especially Adobe Creative Cloud and Figma.
  • Experience with AI integration in design processes and decision-making.
  • Ability to thrive in fast-paced environments and meet tight deadlines.
  • Collaborative mindset with a focus on feedback and teamwork across creative and marketing domains.
  • Passionate about building powerful brand narratives and systems.

Responsibilities

  • Develop award-winning campaigns across diverse channels including digital, film, and social media.
  • Collaborate closely with the Creative Director on key marketing briefs from concept to execution.
  • Utilize AI and emerging technologies to enhance creative processes and outcomes.
  • Integrate feedback from cross-functional teams to refine creative direction.
  • Lead projects from ideation to delivery, ensuring brand consistency and storytelling excellence.
  • Elevate brand presence through strategic storytelling and precise execution.
  • Manage multiple projects simultaneously under tight deadlines.

Benefits

  • Health plans, including flexible spending accounts.
  • 401(k) Plan with company match.
  • Equity options and employee stock purchase plan (ESPP).
  • Flexible time away plan and family leave programs.
  • Opportunity to work in a flexible or remote environment.
Full Job Description
Job Description

The ServiceNow Creative Brand & Strategy team is a passionate team of creative thinkers and doers, responsible for shaping the future of the ServiceNow brand. We're looking for a Campaign Art Director with a history of creating award-winning work across touch-points and media types.

About You:

You're a strategic, conceptual thinker, who knows how to push the boundaries of storytelling and execute down to the smallest detail. You see every brief as an opportunity to elevate both that specific assignment and the brand.

You'll partner with other creatives and a world-class cross-functional team to create work that transcends the category, helping build a defining brand - and the defining enterprise software company - of the 21st century. Projects will vary, from film to social to digital and beyond, and you'll work with both internal teams and external partners to bring your ideas to life.

Qualifications

Key Responsibilities and Qualifications:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 8+ years of experience as an Art Director at in-house or at a top-tier creative agency, with a portfolio that includes work for modern technology brands
  • Work closely with a Creative Director, Campaigns on conceptual development, design, and execution across key marketing briefs.
  • Strong background in concept and art direction with fluency across channels -digital, social, film, print, and more.
  • Comfort working in a fast-paced environment and experience scaling ideas under tight timelines.
  • Passionate about craft and committed to building systems and stories that elevate brand presence over time.
  • Value collaboration and feedback, and thrive in cross-functional environments with marketing, design, and product teams.
  • Experience working with or designing with AI and emerging technologies.
  • Expert in industry-standard design and collaboration tools such as Adobe Creative Cloud and Figma.

JV20

For positions in this location, we offer a base pay of $102,300 - $140,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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