This is a remote position with a travel component. You will report to the Area Vice President of Operations (AVPO).
As Market Executive of Operations (MEO), you will monitor branch operations specific to market assigned. You will ensure that financial, clinical operations, and quality, service, and sales projects follow government regulations, along with corporate policies. Develop strategies and overall branch business plans, annual planning, and budgets for assigned market monitoring expenditures. Create specific market quality assessment reports along with monitoring, reviewing, and managing patient satisfaction data. MEO will work with AVPO along with multiple teams at both the region and corporate level to ensure success of overall of assigned markets.
Essential Functions:- Assigned to a specific market within the area, manage Branch Directors within the assigned market, including people leadership management.
- Develop strategic plans, including growth strategies, budget adherence, and annual planning, achieving financial goals.
- Review and analyze assigned market conditions, competitors, and business volume.
- Coordinate with Business Service Center for accounts receivable activities related to branch billing, payroll, credit, and data entry activities.
- Partner with sales counterpart to ensure continued branch growth by expanding our client base.
- Partner with Clinical counterpart to ensure clinical operations and quality metrics meet or exceed KPI's. Support and ensure execution of performance improvement plans.
- May partner with Intake team, overseeing the process for referrals and pre-authorization/eligibility for the assigned area.
- May oversee backfill for Branch Director and fill-in when Branch Director role maybe open.
Use your skills to make an impact Requirements:- Bachelor's degree in clinical (nursing, therapy), healthcare administration, business or related field.
- 2-3 years in a Home Health Branch Director or multi-site leadership position.
- Experience with EMR and/or HIM Systems
- Home Health experience.
- OASIS experience.
- Managerial experience.
Preferred:- RN or Clinician licensure.
- 8 or more years of experience with multi-site healthcare operations.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours40
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$123,800 - $170,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
