Area Maintenance Manager - Residential (Jersey City, NJ)

Location: Jersey City, NJ
Property Type: Large-scale multifamily residential community (1,100+ units | multiple buildings)About the Role

The Area Maintenance Manager is a senior, hands-on leadership role responsible for directing all maintenance operations for a large, multi-building residential community exceeding 1,100 units in Jersey City, NJ. This Area Maintenance Manager role requires a leader who has already operated at similar scale and can immediately oversee people, processes, and complex building systems in a high-demand environment.

This position is not a step-up or training role. The Area Maintenance Manager must bring proven experience leading maintenance teams, managing large-scale multifamily operations, and providing technical oversight for complex residential systems from day one.Key Responsibilities of the Area Maintenance Manager

• Lead, supervise, schedule, and develop on-site maintenance teams supporting a high-density, multi-building residential community
• Oversee all day-to-day maintenance operations including work orders, preventive maintenance programs, unit turns, inspections, and emergency response
• Provide technical oversight and troubleshooting for complex building systems, including:
  
  • HVAC systems (boilers, chillers, cooling towers, heat pumps, rooftop units)
  • Plumbing systems (domestic water, hot water, waste, and storm systems)
  • Electrical systems, generators, and emergency power systems
  • Fire/life safety systems and building automation systems
• Ensure compliance with all local, state, and federal safety, housing, and building regulations
• Manage vendor relationships, service contracts, and capital repair and preventive maintenance projects
• Partner closely with Property Management and Asset Management teams to support resident satisfaction and operational performance
• Track KPIs, manage maintenance budgets, control expenses, and support forecasting
• Respond to escalated maintenance issues and participate in on-call rotation as required

Required Experience & Core Competencies for the Area Maintenance Manager

To be successful in this Area Maintenance Manager role, candidates must demonstrate strength across all three areas below:

1. People Leadership & Communication
   
   • Proven experience leading and holding accountable maintenance teams at scale
   • Strong communication skills with staff, vendors, residents, and internal stakeholders
2. Large-Scale Multifamily Experience
   
   • Direct responsibility for maintenance operations at a large multifamily residential community (strong preference for 700+ units or equivalent complexity)
   • Experience operating in fast-paced, high-volume residential environments
3. Technical Expertise
   
   • Strong hands-on knowledge of HVAC, plumbing, electrical, and general building systems
   • Ability to diagnose complex issues and provide technical guidance and oversight to on-site teams

Candidates lacking depth in any one of these areas are unlikely to be successful in this Area Maintenance Manager role.Qualifications for the Area Maintenance Manager

• 8+ years of progressive experience in multifamily maintenance, including supervisory responsibility
• Prior experience overseeing maintenance operations at large residential or mixed-use properties
• 2+ years of hands-on experience troubleshooting and repairing complex HVAC and mechanical systems, including water-source heat pumps and boiler systems.
• EPA Universal Certification (required)
• Must have or be willing to obtain Fire Safety Manager certificate
• Strong organizational, prioritization, and problem-solving skills
• Ability to lead in a demanding, resident-focused environment

Benefits Provided to the Position of Area Maintenance Manager

• Competitive Salary of $120,000-150,000 with potential for bonus
• Medical Insurance
• Dental Insurance
• Vision Plan
• 401k Plan
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Tuition Reimbursement
• Housing Discount

Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.