Viceroy Hotel Group

Area Human Resources Manager

Viceroy Hotel Group$75K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as an HR Manager, ideally in the hotel or hospitality sector.
  • Strong preference for experience in a lifestyle hotel environment and prior training roles.
  • In-depth knowledge of federal, state, and local employment laws is essential.
  • Proven judgment and critical thinking skills to navigate complex situations.
  • Exceptional interpersonal, analytical, and organizational skills are required.
  • Proficient with HRIS systems and Microsoft Office Suite for reporting and analysis.
  • Service-oriented mindset and a positive, collaborative attitude are crucial.
  • Ability to work independently and as part of a team is necessary.
  • Bachelor's degree or equivalent experience in HR or related field is required.
  • Bilingual proficiency in Spanish is a strong advantage.

Responsibilities

  • Support the Area Director of Human Resources in managing HR functions for multiple hotels.
  • Coordinate HR strategies that align with corporate guidelines and initiatives.
  • Advise managers on colleague issues; provide counseling as necessary.
  • Apply foundational HR principles in daily tasks and operations.
  • Drive recruitment efforts, including sourcing and onboarding new staff.
  • Ensure compliance with HR policies and federal/state laws.
  • Evaluate situations judiciously and determine the right resources to apply.
  • Assist in training program development and delivery for staff.
  • Maintain strong relationships with colleagues while upholding confidentiality.
  • Facilitate employee relations efforts, including addressing workplace concerns.
  • Support a positive workplace culture through engagement initiatives.
  • Contribute to HR projects aimed at enhancing colleague experience.
  • Administer compensation, benefits, and performance management systems.
  • Manage leave of absence processes including FMLA and workers' compensation.
  • Oversee offboarding processes and ensure proper transitions for leaving employees.

Benefits

  • Comprehensive health insurance packages.
  • Retirement savings plan with employer matching contributions.
  • Generous paid time off policies to support work-life balance.
  • Employee discounts at properties and on services.
  • Ongoing professional development and training opportunities.
Full Job Description
Location

Viceroy Santa Monica, CA

Overview

We are seeking an Area Human Resources Manager to support Viceroy Santa Monica and Hyatt Centric Delfina.

The Area Human Resources Manager will work closely with the Area Director of Human Resources on the administration and day-to-day management of the Human Resources functions with a focus on recruiting, training, colleague relations, policy implementation, wage/benefit administration, compliance, and employee engagement activities. This position provides guidance and operational HR support to ensure each hotel is equipped to meet its business and service objectives.

Responsibilities

General Responsibilities Include: but not limited to:
  • Support the Area Director of Human Resources in overseeing the HR function for multiple hotels, including on-property HR colleagues
  • Assist with planning, organizing, and coordinating Human Resources strategies in alignment with Corporate guidelines and initiatives
  • Provide guidance to managers on resolving colleague issues and concerns; assist with counseling colleagues and managers as needed
  • Apply knowledge of Human Resources principles and practices in daily operations
  • Support recruitment and hiring efforts across properties, including sourcing, interviewing, and onboarding initiatives
  • Ensure compliance with HR policies, procedures, federal and state laws, and company standards
  • Exercise sound judgment in evaluating situations and utilizing appropriate resources
  • Manage priorities effectively to meet deadlines and support operational needs
  • Assist in the development, coordination, and delivery of training programs and initiatives
  • Build and maintain strong relationships with colleagues and leadership while maintaining confidentiality
  • Support employee relations efforts and assist in addressing workplace concerns and investigations as needed
  • Champion a positive and inclusive workplace culture by supporting employee engagement initiatives, fostering collaboration, and helping drive programs that enhance colleague satisfaction and retention
  • Contribute to HR projects and initiatives designed to enhance the colleague experience and organizational effectiveness
  • Administer compensation, benefits, leave, and performance management systems
  • Assist colleagues with leave of absence requests and processes, including FMLA, ADA accommodations, parental leave, workers' compensation, and return-to-work coordination
  • Coordinate employee offboarding processes, including exit interviews, final documentation, benefits transitions, system access removal, and separation procedures


Qualifications

  • Previous experience as an HR Manager required, preferably within a hotel or hospitality environment
  • Prior experience in a lifestyle hotel and training experience strongly preferred
  • Strong working knowledge of federal, state, and local employment laws
  • Demonstrated ability to exercise sound judgment and critical thinking in evaluating situations and utilizing appropriate resources
  • Excellent interpersonal, analytical, and organizational skills
  • Proficiency in HRIS systems and Microsoft Office Suite
  • Service-oriented mindset with a positive, collaborative attitude
  • Proven ability to work effectively both independently and as part of a team
  • Bachelor's degree or equivalent experience required
  • Bilingual (Spanish) strongly preferred

About Viceroy Hotel Group

Viceroy Hotel Group is a luxury hotel and resort company that operates properties around the world. The company was founded in 2001 and is headquartered in West Hollywood, California. Viceroy's properties are known for their unique design and high-end amenities, and the company has won numerous awards for its hospitality. Viceroy has properties in North America, Europe, and the Middle East, and is known for its commitment to sustainability and social responsibility.
Learn more about Viceroy Hotel Group
Size
1,000 employees
Industry

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