The Role:The Area Director of Operations - IL/AA will oversee Vitality's independent living and active adult portfolio. They will manage the Executive Directors at each community and will be responsible for hiring, coaching, engaging, and developing those individuals. This person will also partner with the Executive Directors to ensure we have the right Sales Directors in place and we are hitting or exceeding occupancy targets. The Area Director's performance will be judged based on operational and sales targets. This position is responsible for the designated area markets in Virginia, Tennessee, and Georgia.
We're looking for an ideal candidate who resides in Virginia, Tennessee, or Georgia, preferably within convenient proximity to a major airport to accommodate travel requirements.
Responsibilities:- Supervise and lead Executive Directors and Sales Directors to ensure community performance exceeds expectations, meets Vitality standards and regulatory requirements
- Manage the performance of Executive Directors, giving feedback, completing action plans where necessary and holding them accountable to results
- Coach Sales Directors on creating and executing a sales and marketing strategy for each community
- Develop and implement strategies to optimize community performance
- Oversee development and implementation of budgets
- Generate strategic plans for the portfolio, considering market dynamics and community-specific needs in attracting and engaging potential residents.
- Present results and proactive plans of action to ownership, preparing solutions without waiting for ownership to identify issues
- Partner with community to create quarterly Results, Efficiency, and Values plans to ensure success
Skills and Qualifications: - Bachelor's Degree in business, real estate, marketing or gerontology preferred
- At least five years experience in sales and operations in luxury independent senior living or multi-family
- Experience in a regional role in hospitality or senior living
- Strong financial acumen and budget management skills
- Excellent organizational skills and multi-tasking abilities
- Strong experience leading and developing individual team members
- Proven ability to execute results
- Maintains knowledge of computer software and internet platforms, including email and Excel.
- Desire to work with older adults and their families
- Demonstrated ability to communicate effectively in English, both verbally and in writing
- Projects a positive and professional image at all times
- Ability to travel within designated area (VA, TN, and GA)
Management/Decision Making: - Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve complex problems based on precedent, example, reasonableness, or a combination of these.
Join Vitality Living as an Area Director and lead a high-performing team, shaping the future of independent living while driving operational excellence and occupancy growth through strong, people-focused leadership. If this sounds like the right next step for you, apply today for immediate consideration!
