Qualifications

• Relocation availability for future lateral and promotional opportunities is essential.
• Experience in leading and retaining high-performing teams in retail or service industries.
• Demonstrated strong performance history in previous roles.
• Skilled in managing operational audits and payroll budgets.
• Excellent communication and time management abilities.
• Proficient in MS Office Suite (Excel, Word, PowerPoint, Outlook).
• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain front-line customer service employees.
• Communicate effectively to drive team performance and provide coaching on service and sales strategies.
• Manage physical assets and vendor relationships to maintain operational standards.
• Coach the team on reducing tenant delinquency and improving retention rates.
• Conduct monthly audits to ensure compliance with operational standards and safety.
• Ensure a welcoming environment through maintenance and addressing customer concerns.
• Use analytics to identify trends and implement strategies for business growth.

Benefits

• Opportunity for a total compensation of $121,000 including bonuses and stock units.
• Potential for increased performance-based bonus in the second year.
• Participation in a company stock program with quarterly dividends.
• Access to internal promotions and career growth opportunities across the U.S.
• Comprehensive training and coaching programs.
• Varied and extensive group healthcare options.
• 401(k) plan with generous employer matching contributions.
• Paid time off available.
• Monday to Friday work schedule for better work-life balance.