Marriott International

Area Director of Human Resources

Marriott International$135K — $145K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration or related field preferred.
  • Minimum 7-10 years of progressive HR leadership experience.
  • Multi-property hotel HR experience preferred.
  • Previous HR Director experience required.
  • Strong knowledge of employment law and labor relations.

Responsibilities

  • Lead all HR functions for two premier hotels.
  • Serve as a strategic partner to hotel leadership.
  • Develop recruitment and retention strategies.
  • Foster a culture of engagement and accountability.
  • Lead employee relations and conflict resolution efforts.

Benefits

  • Opportunity to impact the culture of two leading hotels.
  • Leadership role in a vibrant downtown Chicago market.
  • Engagement with a diverse workforce in a luxury setting.
  • Professional development through leadership training initiatives.
Full Job Description
Position Summary

The Area Director of Human Resources provides strategic human resources leadership for two premier hotels in downtown Chicago totaling more than 1,100 guestrooms and a diverse workforce. This position is responsible for developing and executing people strategies that foster an engaged, high-performing culture while ensuring compliance with employment laws, labor agreements, and company policies.

Reporting directly to the General Manager of the Westin Michigan Avenue Chicago, the Area Director of Human Resources partners with hotel leadership to recruit, develop, engage, and retain exceptional talent while supporting operational excellence across both properties.
Primary Responsibilities
  • Lead all Human Resources functions for both hotels.
  • Serve as a strategic business partner to hotel leadership.
  • Develop and execute recruitment, onboarding, retention, and succession planning strategies.
  • Foster a culture of accountability, engagement, inclusion, and recognition.
  • Lead employee relations, investigations, conflict resolution, and performance management.
  • Ensure compliance with federal, state, and local employment laws.
  • Administer and interpret collective bargaining agreements while maintaining positive union relationships.
  • Oversee wage and salary administration, benefits, leave administration, and HR compliance.
  • Develop leadership training and professional development initiatives.
  • Monitor employee engagement and implement strategies to improve morale and retention.
  • Partner with department leaders on workforce planning and staffing needs.
  • Ensure brand-required training and compliance programs are completed.
  • Maintain HR metrics and provide regular reporting to ownership and executive leadership.
  • Lead performance management, coaching, corrective action, and organizational development initiatives.
  • Support change management and organizational effectiveness across both hotels.


Requirements

Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • Minimum 7-10 years of progressive Human Resources leadership experience.
  • Multi-property hotel HR experience preferred.
  • Previous Director of Human Resources experience required.
  • Experience working within union environments strongly preferred.
  • Strong knowledge of employment law, labor relations, investigations, and compliance.
  • Proven experience coaching leaders and developing high-performing teams.
  • Excellent communication, conflict resolution, and interpersonal skills.
  • Strong organizational and project management abilities.
Preferred Experience
  • Marriott and Hilton brand experience.
  • Chicago hospitality market experience.
  • Union contract administration.
  • Luxury and full-service hotel operations.
Leadership Competencies
  • Strategic Leadership
  • Employee Engagement
  • Organizational Development
  • Labor Relations
  • Talent Acquisition
  • Leadership Coaching
  • Communication
  • Integrity and Accountability

This executive leadership role is responsible for creating a culture where employees thrive, leaders succeed, and both hotels remain employers of choice while delivering outstanding guest experiences through exceptional people leadership.

Salary Description

$135,000 - $145,000

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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