The impact you will have:

Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture.

In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.

As an Microsoft Security Architect within the Professional Services organization, you will have the opportunity to design, plan, and architect technology solutions based on the identity management and workplace security portfolio. As the lead subject matter expert on identity management and workplace security, this role supports all aspects of design and service delivery, and facilitates technical workshops with our valued enterprise and public sector clients.

What you'll do:

• You will design and deliver identity management and workplace security solutions that meet client requirements and timelines.
• You will serve as the technical authority to lead Identity Management and Workplace Security engagements, which would include upgrades, installations, configurations, migrations, security enhancement, administration, policy development, and user training. This will require a technical understanding of cloud security solutions including M365 Defender, Defender for cloud, and Sentinel.
• You will work closely with co-workers (internally), end-users (externally), and vendor representatives (Microsoft) on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs
• You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success
• You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients
• You will have a hunger for learning, and take advantage of the opportunities to pursue relevant certifications and training for Microsoft Endpoint Security and Identity Management
• You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise
• You will be a role model for our values of personal growth, customer passion, taking care of others & owning the end result.
• You will have the opportunity to work in a highly visible customer-facing role.
• You will have the chance to use your technology expertise, supporting a detailed, actionable Statement of Work with our architects, engineers, and project managers.
• You will do this by staying on top of new trends and technology updates
• You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way

What you'll bring to the table:

• A curious mindset, willing to ask the right questions to provide customers with the best possible solution
• A problem solver with the capability to uncover & address the root cause of an issue
• A proactive work ethic that puts responsiveness to customers first
• Passion for building strong relationships with customers and driving great CX
• Computer Science / Information Technology degree or diploma or equivalent industry experience
• Ability to travel up to 10% of the time
• 8+ years' work experience in a client-facing professional services role, or 10 + years of related, progressively senior industry experience
• Updated Certifications and training to include; Microsoft Certified Security Operations Analyst Associate, and Security Administrator Associate

Compensation:

A reasonable estimate of the current base pay range for this position in Canada is $120,800 to $151,000 annually + 14% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.