WESCO International

Architect - Development (WMS Support)

WESCO International • $100K — $130K *
Pittsburgh, PA 15237In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in technical leadership, application support, or development lead roles.
  • 12+ years of experience supporting and developing enterprise applications using Java, SQL Server, and REST/SOAP APIs.
  • 4+ years of hands-on experience supporting Warehouse Management Systems in a production environment.
  • 3+ years of experience with IBM WebSphere, IBM MQ, and Azure Kubernetes Service preferred.
  • Strong knowledge of Azure Data Factory and Databricks for data integration and analytics.

Responsibilities

  • Provide technical leadership for WMS applications and warehouse automation platforms.
  • Manage and resolve production incidents and service requests within established SLAs.
  • Ensure stable operation of WMS through proactive monitoring and continuous improvement.
  • Coordinate application support activities across releases and production cycles.
  • Lead support and development resources, overseeing issue resolution and work prioritization.
  • Collaborate with stakeholders to gather requirements and support testing efforts.
  • Support and maintain integrations between WMS, TMS, ERP, and microservices.

Benefits

  • Opportunities for technical leadership and mentorship.
  • Involvement in continuous improvement initiatives.
  • Collaboration with various business stakeholders and operations teams.
  • Potential for impactful contributions to digital transformation projects.
  • Exposure to cloud-native technologies and data ecosystems.
Full Job Description
Job Description

As an Architect - Development (WMS Support), you will lead the technical support, stability, and continuous improvement of the organization's Warehouse Management System (WMS) platform. You will serve as the senior WMS subject matter expert responsible for production support, complex issue resolution, system enhancements, performance optimization, and integration support. You will provide hands-on technical leadership, mentor support and development teams, and drive proactive support strategies to ensure reliable, scalable, and efficient warehouse operations. You will oversee incident management, root cause analysis, upgrades, and ongoing platform improvements while partnering with business and operations teams to deliver high-quality support services.

Responsibilities:
  • Provide technical leadership for the support of Warehouse Management System (WMS) applications, integrations, and warehouse automation platforms.
  • Manage and resolve production incidents, service requests, and support tickets within established SLAs, ensuring timely communication, thorough troubleshooting, and minimal disruption to warehouse operations.
  • Ensure stable and reliable operation of WMS solutions through proactive monitoring, incident management, and continuous improvement initiatives.
  • Coordinate application support activities across releases, deployments, and production support cycles while maintaining alignment with business and operational objectives.
  • Lead support and development resources, prioritize work assignments, and oversee issue resolution for WMS/Transportation Management System (TMS) enhancements and production incidents.
  • Collaborate with business stakeholders, product owners, and warehouse operations teams to gather requirements, evaluate solutions, support testing efforts, and resolve defects.
  • Support and maintain integrations between WMS, TMS, ERP, OMS, microservices, and IBM MQ messaging platforms to ensure seamless data flow across systems.
  • Manage the evaluation, identification, development, and implementation of software solutions.
  • Define, document and record designs and modifications of application or software.
  • Locate and direct solutions for critical challenges involving software and hardware interface.
  • Identify and resolve failures within existing and newly developed software systems and programs.
  • Design real-time and batch system interfaces and data enrichment pipelines in a cloud-native data ecosystem.
  • Guide through all phases of software development life cycle (SDLC) and provide customer technical support solution analysis and design, balancing technical and business aspects.
  • Troubleshoot production issues of all levels and severities, tracks progress from identification through resolution and ensure best practices are followed.
  • Work with IT leadership and business partners to design features for the cloud platform.

Qualifications:
  • 5+ years of experience in technical leadership, application support, or development lead roles preferred.
  • 12+ years of experience supporting and developing enterprise applications using Java, Spring Framework, SQL Server, Git/GitHub, REST/SOAP APIs, and SQL preferred.
  • 4+ years of hands-on experience supporting Warehouse Management Systems (WMS) in a production environment preferred.
  • 3+ years of experience with IBM WebSphere, IBM MQ, Drools, and Azure Kubernetes Service (AKS) preferred.
  • Proven experience leading technical teams and managing support operations preferred.
  • Strong knowledge of Azure Data Factory and Databricks for data integration and analytics support preferred.
  • Demonstrated ability to manage multiple priorities and respond effectively in a fast-paced operational environment preferred.
  • Strong problem-solving, troubleshooting, and systems analysis skills preferred.
  • Experience performing root cause analysis and driving permanent corrective actions preferred.
  • Project management experience delivering enhancements, upgrades, and support initiatives preferred.
  • Excellent verbal, written, analytical, and stakeholder management skills preferred.
  • Experience supporting Digital Transformation and modernization programs preferred.
  • Understanding of ITIL processes, including Incident, Problem, Change, and Release Management, is preferred.
  • Bachelor's degree - Computer Science, Information Technology or related field required; Master's degree preferred.
  • 7 years experience in a lead development role.
  • 5+ years experience in common programming and data language, for example, JAVA, Python, SQL, .NET, API, or Data Base, etc.
  • Strong working knowledge of Azure Data Factory and Databricks.
  • Strong problem-solving and analytical skills.
  • Adept at conducting research into project-related issues.
  • Strong written and verbal communication skills
  • 9 years experience in a lead development role.
  • 5+ years experience in Cloud Solution.
  • Familiarity with NoSQL databases (such as CosmosDB).
  • Ability to multi-task and reprioritize in a dynamic environment.

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About WESCO International

WESCO International Careers

Join the dynamic team at WESCO International, a leading provider in the electrical distribution industry, and be part of a company known for its substantial commitment to innovation and leadership. At WESCO, we offer a range of job opportunities that allow professionals to thrive in a culture that fosters growth and diversity.

Work You’ll Do

At WESCO International, you will engage in meaningful work that directly impacts our global clientele by delivering top-tier solutions in electrical distribution and supply chain services. Our team is at the forefront of industry expertise and digital innovation, making WESCO an ideal place for those who are driven to excel in a professional setting.

Join Our Market-Leading Team

WESCO is not just a company; it's a community where you can grow your career alongside over 18,000 dedicated professionals worldwide. Our employees are our greatest asset, and we empower them through unmatched training, development, and certification support.

Innovative Work Environment

Embrace the opportunity to do innovative work with WESCO International, where your skills in technology, industry expertise, and leadership will be honed to perfection. Our collaborative environment encourages networking and the sharing of ideas across teams, driving the kind of innovative solutions that keep us at the leading edge of the industry.

Career Development and Benefits

Future-proof your career with WESCO International, where the path to advancement is filled with diverse job opportunities. From internships to leadership positions, the potential for professional growth is limitless. Enjoy comprehensive benefits that support both your professional and personal life, as well as diversity training that ensures an inclusive workplace.

Be Part of a Great Team

Join a team that values creativity, curiosity, and solution-driven mindsets. At WESCO, we are committed to building a supportive environment where every team member’s contribution is valued. Harness the power of global scale operations and joint solution development that WESCO offers.

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Whether you’re updating your resume, preparing for an interview, or seeking to gain hands-on experience through an internship, WESCO International provides a platform to enhance your career. Explore various positions that match your skills and interests, and take the first step towards a rewarding career at WESCO.

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Learn more about WESCO International
Size
18,000 employees
Market Cap
$6.1 billion
Industry
Manufacturing & Automotive
Net Income
$100.5 million
Founded
1922
5 Year Trend
+20%
Revenue
$12.3 billion
NASDAQ
WCC
* Ladders Estimates

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