We9re looking for a detail-oriented and proactive
AR Specialist to own collections processes, improve cash flow operations, and partner cross-functionally with Finance, Sales, Operations and Customer Success teams. This role is ideal for someone who thrives in startup environments, and enjoys solving operational challenges.
ResponsibilitiesAccounts Receivable Management- Manage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliation
- Monitor aging reports and proactively follow up on outstanding invoices
- Maintain accurate customer account records and resolve billing discrepancies in a timely manner
- Support month-end close activities related to AR and cash application
Collections & Cash Flow Operations- Execute collection strategies to reduce DSO and improve cash collections
- Build strong relationships with customer AP teams to resolve payment delays professionally and efficiently
- Escalate high-risk or delinquent accounts appropriately while maintaining positive customer relationships
- Analyze customer payment trends and identify collection risks early
Systems & Process Improvement- Utilize collection tools to manage collection workflows, automate outreach, and track collection performance metrics
- Collaborate with Finance leadership to optimize AR processes, reporting, and controls
- Partner with Sales to ensure billing accuracy and smooth customer onboarding
- Help implement scalable systems and best practices suitable for a high-growth startup environment
Reporting & Analytics- Prepare weekly AR aging and collections reports for leadership
- Track KPIs, including DSO, collection effectiveness, and overdue balances
- Support audit requests and maintain documentation for compliance purposes
QualificationsRequired- 3+ years of experience in Accounts Receivable, Billing, or Collections
- Experience in a SaaS, technology, or startup environment preferred
- Strong understanding of AR processes, collections strategies, and cash application workflows
- Experience with ERP/accounting systems
- Excellent communication and negotiation skills and comfortable calling customers on the phone
- Strong organizational skills with high attention to detail
- Ability to prioritize and manage multiple deadlines in a fast-paced environment
Preferred- Hands-on experience with Tesorio or similar AR automation/collections platforms
- Experience supporting enterprise or B2B customers
- Familiarity with SaaS billing models, contracts, and revenue operations
- Use AI tool to perform analysis and summary
- Experience working cross-functionally with Sales and Operations
Compensation- $100,000 - $140,000 + equity + comprehensive benefits package
Location- We are currently hiring in downtown San Francisco.
