Aquatics Manager

Great Wolf Resorts

$80K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent experience
  • 2+ years of supervisory experience
  • E&A International Lifeguard Training Program4 certification
  • CPR/First Aid/AED certification
  • Proficient with Microsoft Office, including Word, Excel, and PowerPoint

Responsibilities

  • Lead and manage aquatics staff, including recruitment and training
  • Conduct training sessions for staff development
  • Develop and implement waterpark operational schedules and programming
  • Assign roles and responsibilities within the department
  • Ensure lifeguard certifications are up to date
  • Implement department policies and procedures
  • Analyze and plan based on utilization data and inputs

Benefits

  • Participation in a Manager-On-Duty (MOD) program
  • Potential for annual bonuses
  • Paid Time Off policy
  • Opportunity for professional certifications after hire
  • Flexible work hours including nights, weekends, and holidays
Full Job Description
Pay: $80168.40 - $80168.40

The Aquatics Manager is responsible for the safe and efficient management of aquatic operations and programs, maintenance and upkeep of the swimming pool facility, and supervision of aquatics staff. Guests can feel safe and enjoy a worry free adventure at our waterparks under the leadership of the Aquatics Manager and their team.

Essential Duties & Responsibilities
  • Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department.
  • Conduct classes, training and in service training for Aquatics staff.
  • Develop, implement, and monitor programming and schedules for waterpark operation.
  • Clearly describe and assign responsibility and authority for the operation of the department.
  • Ensure all lifeguard certifications are current and all lifeguards.
  • Direct the implementation of department policies and procedures.
  • Conduct in-depth analysis, planning, and implementation of utilization data and other inputs.
  • Participates in the Manager-On-Duty (MOD) program and executes duties
  • Develop detailed, realistic, and comprehensive plans that support organizational objectives.
  • Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
  • Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.


Required Qualifications & Skills
  • High School Diploma or equivalent experience
  • 2+ years of supervisory experience
  • E&A International Lifeguard Training Program4 certification
  • CPR/First Aid/AED certification
  • Proficient with Microsoft Office including Word, Excel, and PowerPoint
  • Successful completion of criminal background check and drug screen


Desired Qualifications & Traits
  • College degree
  • ILTP4 Instructor (must be obtained if hired)
  • Certified Pool Operator (CPO) or equivalent (must be obtained if hired)
  • Projects a positive public relations image to staff and guest
  • Ability to inspire and motivate team members to work together and exceed expectations
  • Capable of working unusual hours, including late nights, weekends and all holidays in a fast paced atmosphere


Physical Requirements
  • Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of water
  • Ability to sit or stand for extended periods of time
  • Ability to work in a humid, warm environment and be immersed in water for extended periods of time
  • Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
  • Ability to climb multiple flights of stairs


Estimated Salary Range:

$80168.40 - $80168.40 annual base salary

An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

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