Full Job Description
Reporting to the Director, Product Managment, the Applications Engineering Manager is responsible for leading and managing the Centrifugal and Diaphragm Metering Pump Application team comprised of Application Engineers and Product Specialist to support customers with technical support, quotations and product training.
Education:
• B.S. mechanical engineering or equivalent degree required.
Experience:
• Minimum of 3 years of experience as a technical manager
• Minimum of 5 years of experience supporting applications and/or engineering
• Experience in the pump industry highly preferred
Knowledge, Skills and Abilities:
• Ability to lead, mentor, and manage a team of engineers and product specialists.
• Advanced understanding of hydraulic theory, mechanical design, and pump equipment applications.
• A proactive, self-starting approach to anticipating challenges, troubleshooting, and executing actionable solutions.
• Highly organized with the ability to synthesize complex information and navigate fast-paced environments.
• Articulate written and verbal skills, with a track record of clearly presenting technical concepts to customers.
• A dedicated team player with a strong work ethic and a focus on delivering winning results.
Duties and Responsibilities:
• Lead the Applications team to deliver industry-leading technical support for PSG chemical metering pumps and feed systems by driving ongoing cross-training across brands.
• Partner with Director, Product Management to establish, track, and manage departmental KPIs and metrics for team.
• Oversee complex technical support, product configuration, and quotation generation to directly accelerate the sales cycle.
• Performs technical support and troubleshooting for customers and end users in support of Sales.
• Manages the design and delivery of comprehensive technical training programs for or internal staff, customers, EPCs, consultants, and key industry stakeholders.
• Partners with Marketing by authoring technical literature, executing trade shows, industry/customer events and product training.
• Support Product Management Team on strategic initiatives, including New Product Development (NPD) launches.
• Champion adherence to company policies
• All other duties as assigned.
Work Arrangement : Onsite
Pay Range: $127,000.00 - $140,000.00 annually
Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 13 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually; tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
Job Function : Engineering; Manufacturing & Operations; Other; Sales
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