Job DescriptionKey ResponsibilitiesSales & Business Development- Develop and maintain relationships with OEMs and end users.
- Identify new business opportunities and expand existing customer accounts.
- Generate and manage a sales pipeline to achieve revenue and profitability objectives.
- Conduct customer visits, presentations, and application reviews.
- Prepare quotations and negotiate commercial terms within company guidelines.
Customer & Technical Support- Partner with customers to understand thermal process, heating, airflow, controls, and performance requirements.
- Evaluate customer specifications, operating conditions, and application constraints.
- Provide technical guidance and recommendations on heater selection, system integration, and control strategies.
- Support sales teams through customer meetings, presentations, product demonstrations, and technical discussions.
- Collaborate with engineering teams on product development and custom designs.
Project Management- Coordinate customer projects from quotation through production and delivery.
- Serve as the primary point of contact for technical and commercial communications.
- Monitor project milestones, schedules, and customer expectations.
- Ensure smooth transition of projects from sales to manufacturing and customer support.
Engineering- Perform application calculations, including:
• Heat transfer
• Airflow and pressure drop
• Temperature rise
• Power requirements
• Electrical loading
- Ensure compliance with customer specifications and applicable industry standards.
- Assist with development of technical literature, application guides, and training materials.
QualificationsRequired Qualifications- Bachelor's degree in Mechanical or Electrical Engineering or related engineering discipline.
- 3+ years of engineering, applications engineering, product engineering, or technical sales experience.
- Strong understanding of:
• Heat transfer principles
• Thermodynamics
• Industrial electrical systems
• Controls and automation concepts
• Controls and automation concepts
- Experience reading engineering drawings and technical specifications.
- Proficiency with Microsoft Office and CAD software.
- Strong analytical, problem-solving, and communication skills.
- Ability to travel periodically to customer sites and industry events.
Preferred Qualifications- Experience with electric heating technologies, thermal systems, HVAC, industrial process equipment, or industrial controls.
- Knowledge of UL, CE, CSA, or related compliance standards.
- Familiarity with PLCs, VFDs, temperature controls, and industrial automation.
- Experience supporting OEM customers.
- Knowledge of SolidWorks or similar CAD platforms.
- Experience with custom-engineered industrial products.
Join us if you're passionate about leveraging cutting-edge technology solutions to solve real-world challenges! We value proactive problem-solvers who thrive on collaboration, innovation, and delivering exceptional results.
Additional InformationBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location is onsite in Arden, N. Carolina.
