Position Summary:The Application Engineer is responsible for providing technical support to all Power Distribution customers in the Southeast United States, working with territory sales managers to promote new and existing products, and assisting R&D in developing customer-centric new offerings and cost-savings opportunities.
Nature & Scope:Reporting to the Director of Application Engineering with a dotted line to the Vice President of Sales, the Application Engineer is accountable for providing technical responses to all customer enquiries, promoting new and existing products, and assisting with quotes and orders as needed. The Product Manager primarily works cross-functionally with outside sales, inside sales, and design engineering.
Responsibilities:- Respond sufficiently to all customer enquiries concerning power distribution products in the Southeast United States
- Participate in major quotes and bids with key customers
- Work with Design Engineering to provide product optimizations for new and existing customers
- Provide corrective action reports and responses to quality concerns
- Participate in critical customer SRM meetings and customer scorecard reviews as needed
- Work closely with R&D to develop new products and cost-saving opportunities
- Participate in industry conferences including IEEE Insulated Conductors Committee and Overhead Lines Subcommittee
- Participate in standard development concerning wire and cable including ICEA and ASTM
- Provide guidance as needed to manufacturing to ensure product quality and performance
Minimum Qualifications: - Bachelor's degree in Engineering (Chemical, Mechanical, or Electrical)
- 3-5 years' experience in Engineering, preferably Wire and Cable
- Strong engineering knowledge and background
- Strong computer skills, proficient in Excel
- Ability to participate in cross-functional teams and be an influencer within a matrix organization
- Excellent verbal and written communication skills
- Must have the ability to manage and prioritize multiple tasks in a fast-paced environment
- Ability to think and act LEAN in order to optimize internal processes and customer offerings
- Potential trips to customer locations, manufacturing sites, industry conferences, and trade shows (~25%), company travel policy permitting
Preferred Qualifications:- Experience working in power distribution or transmission is a plus
- Willingness to take ownership and drive to success; High energy and urgency level to maintain fast paced environment
- Creative, critical and analytical thinking ability; Passionate, competitive, and tactical in thinking and style
- Displays leadership and the ability to manage projects, proficient in conflict resolution, ability to receive and respond to feedback.
- Cross functional Team player who can motivate, energize, and be persuasive.
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