In this role, you\'ll serve as a trusted technical advisor for VTI customers, guiding them from initial solution development through implementation and ongoing success.

Based in United Electronic Industries\' (UEI) Norwood, Massachusetts office, you\'ll work in a highly collaborative engineering environment while remaining dedicated to VTI\'s products, customers, and strategic initiatives. This unique position bridges two innovative AMETEK businesses, providing the opportunity to leverage a broader network of technical expertise while serving as a key resource for VTI customers and internal teams.

If you\'re a customer-focused engineer who thrives on problem-solving, enjoys a high degree of ownership, and wants to make a visible impact on cutting-edge test and measurement solutions, we\'d love to hear from you. This position reports to the Manager, Customer Experience & Planning UEI.

Key Responsibilities:

• Serve as technical expert for VTI products, helping customers and internal teams successfully apply our solutions to real-world applications.
• Evaluate and troubleshoot customer challenges, providing clear recommendations on product capabilities, integration, and optimization.
• Partner with sales and product teams to develop compelling technical proposals and validate solutions aligned to customer requirements.
• Translate complex technical concepts into clear, actionable insights for customers, partners, and internal stakeholders.
• Contribute to business growth by articulating our value proposition and identifying differentiators in competitive scenarios.
• Collaborate cross-functionally with Product Engineering and Product Marketing to resolve issues, validate designs, and influence product direction.
• Identify market trends and customer needs, sharing insights to inform product roadmap decisions.
• Develop and deliver training for customers, partners, and internal teams, including presentations, demos, and trade show support.
• Create technical content such as application notes, white papers, and self-service tools to enable customer success and scale knowledge.
• Take ownership of customer issues, ensuring timely resolution and strong communication throughout the process.
• Mentor and support junior staff, fostering technical development and best practices.
• Tavel to support customer engagement, training, and application activities.

Minimum Qualifications:

• Bachelors degree in Electrical Engineering.
• 5+ years of experience in applications engineer, technical support, or customer-facing engineering roles (or equivalent combination of education and experience).
• Due to the nature of VTI Instrument\'s programs and products, applicants must have the legal right to work in the U.S. and additionally must be legally authorized to access export-controlled information and source code.

Desired Qualifications:

• Strong customer focus with the ability to drive issues to resolution with sound judgment.
• Excellent communication skills, with the ability to present technical information clearly to diverse audiences, including senior leadership.
• Experience developing or supporting automated test systems (ATE), including tools such as Python, LabVIEW, LabWindows / CVI, Visual Studio, or similar.
• Demonstrated ability to troubleshoot complex systems across hardware, software, and firmware.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Experience mentoring or leading team members.
• Positive, collaborative mindset with strong interpersonal skills.
• Industry experience in test and measurement or related field.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

To learn more about the business unit you\'ll be joining, visit us at:

VTI Instruments: https://www.vtiinstruments.com/

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Compensation

Employee Type: Salaried

Currency: USD

Salary Minimum: 100,000

Salary Maximum: 125,000

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

For more information on AMETEK\'s competitive benefits, please click here.