General informationPress space or enter keys to toggle section visibility
JobID 17151
Position Level Individual Contributor
Team Implementation & Support
Working Time Full-Time
Position Type Regular
Travel Requirements 10%
Workplace Type Hybrid
Preferred Location Springfield, MO
Additional Locations Allen, TX, Monett, MO
Description & RequirementsPress space or enter keys to toggle section visibility
Jack Henry & Associates' 4|sight - Check Imaging Solutions business unit under the Complementary Solutions brand has an opening for an advanced level Applications Analyst. If you have an item and image processing background, back office operations, or technology background in a Financial Institution, this position may be a great match for you! This role is a customer-facing position where you will be installing and supporting the 4|sight application for banks or item processing centers. You will train customers to create electronic X9 files, process electronic X9 files, and handle check image returns processing within the Check 21 application.
The environment you will work in is Microsoft Windows OS based (SQL, Windows Server, and Windows 10). Any prior experience with Microsoft SQL Server and/or SQL querying is highly preferred. The 4|sight Implementation team consists of 19 members including 14 Applications Analysts, three Implementation Coordinators, one Supervisor, and one Manager.
Jack Henry provides strong opportunity for career progression not only within 4|sight Implementations team but across the organization as well. The following are examples of where you could progress to: Other 4|sight teams / Project Management / Project Coordination / Other Imaging teams, etc.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Springfield, MO; Monett, MO; Allen, TX; Lenexa, KS; Louisville, KY;
What you'll be responsible for: - Provides remote or on-site software installation services. Ensures software applications are installed and fully functional.
- Prior to the installation, analyzes the customers' existing products and consults with customer to map current system to the Jack Henry product.
- Consults with customers to define parameters within the software application.
- Trains the customer on use and feature functionality of the application.
- Communicates the customer's needs/expectations to appropriate personnel.
- Notifies appropriate personnel of any application issues.
- Interacts with Project Manager on various issues.
- May assist customers in validating accurate conversion of all data.
- May analyze transaction processing.
- Mentors and provides training to employees.
- May perform other job duties as assigned.
What you'll need to have:- Must have a minimum of 4 years of experience working in a bank and/or credit union.
- Must have 2 years item processing experience.
- Must be able to travel up to 10% to travel onsite to customer locations to provide installation services. Travel may include traveling out on a weekend and you may work through a weekend, typically for 2 week engagements.
- Excellent written and verbal communication skills.
What would be nice for you to have: - Bachelor's degree.
- SQL school and/or work experience.
- Microsoft Windows OS experience.
- Microsoft Office experience.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
