Accenture

Application Production Support Lead - 6494777

Accenture$90K — $108K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 6 years of work experience
  • Advanced proficiency in Unix Shell Scripting
  • Associates degree
  • Preferred: Advanced proficiency in C# and C++
  • Preferred: Advanced knowledge of MySQL, Apache Hive, and Teradata Database

Responsibilities

  • Act as a software detective to identify and solve issues in critical business systems
  • Lead and manage team effectiveness while contributing to key decisions
  • Provide solutions across multiple teams to resolve problems
  • Diagnose complex software issues using deep technical knowledge
  • Enhance system reliability and performance through collaboration with cross-functional teams
  • Support less experienced colleagues by sharing expertise
  • Develop and implement innovative solutions for business process improvement
  • Analyze recurring problems to recommend preventative measures

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Long-term disability coverage
  • 401(k) plan
  • Paid time off
Full Job Description

Key Responsibilities:

  • Responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.

  • You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions.

  • Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.

  • Apply deep technical knowledge to diagnose and resolve complex software issues efficiently.

  • Collaborate with cross functional teams to enhance system reliability and performance.

  • Support and guide less experienced colleagues by sharing expertise and best practices.

  • Contribute to the development and implementation of innovative solutions to improve business processes.

  • Analyze recurring problems and recommend improvements to prevent future incidents.

Basic Qualifications:

  • Minimum 6 years of work experience

  • Advanced proficiency in Unix Shell Scripting

  • Role requires onsite client work 3 days per week in Charlotte NC

  • Associates degree

Preferred Qualifications:

  • Advanced proficiency in C sharp Programming Language, MySQL, Apache Hive, and Teradata Database

  • Advanced proficiency in C plus Programming Language



Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/30/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:


Hourly Rate:
California - $50.00 to $60.00
Colorado - $50.00 to $60.00
Connecticut - $50.00 to $60.00
District of Columbia - $50.00 to $60.00
Illinois - $50.00 to $60.00
Maine - $50.00 to $60.00
Maryland - $50.00 to $60.00
Massachusetts - $50.00 to $60.00
Minnesota - $50.00 to $60.00
New York - $50.00 to $60.00
New Jersey - $50.00 to $60.00
Ohio - $50.00 to $60.00
Virginia - $50.00 to $60.00
Washington - $50.00 to $60.00

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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