JOB DESCRIPTIONThe Application Engineer draws on technical and product knowledge to support sales, system design, troubleshooting and optimal product usage.
SUMMARY/OBJECTIVEProvides product solutions and recommendations in partnership with Business Development Managers to drive sales.
ESSENTIAL FUNCTIONS- Strong knowledge of flow meters and valves with ability to determine which offering is best suited to the application.
- Understanding of industrial instrumentation and mechanical understanding of how valves function.
- Ability to read, understand and interpret product datasheets.
- Knowledge of and ability to develop quotes and bids.
- Handling all correspondence and inquiries with customer and account managers regarding application of product, technical information, process and preparation of quotations and system sketches where necessary.
- Assist customer and/ or account managers on all questions concerning our product specifications.
- Capable to perform flow meter and control valve sizing/selection
COMPETENCIES- Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
- Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
- Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
- Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
- Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.
IDEAL QUALIFICATIONS- Bachelor's degree or 3-6 years related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of or ability to learn customer process and business practices to identify products that provide optimal solutions.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft office suite of products and CRM
OTHER IMPORTANT INFORMATION ABOUT THIS POSITION- This position is conducive to remote work; most of the time is spent on inside technical work.
- Some regional travel to customer locations is possible.
- This position's hours are typically Monday through Friday, with some flexibility based on business and personal needs.
- Every position requires certain physical capabilities. CB Pacific seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
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