Apple

Apple Services Engineering (ASE) Compute - Software Engineering Manager

Apple$160K — $190K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing infrastructure, SRE, or platform engineering teams for large-scale systems
  • Experience in leading on-call teams with structured incident management protocols
  • Strong technical expertise in cloud infrastructure and large-scale compute orchestration
  • Familiarity with Kubernetes, OpenStack, KVM, and Infrastructure as Code tools
  • Solid understanding of SRE principles such as SLOs and capacity planning
  • Exceptional communication skills for influencing diverse teams and stakeholders
  • Proven skills in recruiting and developing top engineering talent

Responsibilities

  • Lead a team of Infrastructure and Site Reliability Engineers
  • Manage core compute controllers and job execution agents across data centers
  • Drive strategic initiatives for incident management and capacity planning
  • Establish SLOs and drive production readiness across the platform
  • Build automation and tooling to enhance scalability and operational efficiency
  • Champion AI usage for improving incident triage and operational workflows
  • Oversee modernization efforts of infrastructure to align with business needs

Benefits

  • Work in a collaborative environment with top engineering talent
  • Opportunity to influence large-scale infrastructure projects
  • Engage in cutting-edge technology and innovative problem-solving
  • Exposure to advanced operational strategies and AI applications
  • Flexible work arrangements and potential remote work options
  • Comprehensive professional development opportunities
Full Job Description
Description

Apple Service Engineering (ASE)'s Compute team is seeking an experienced Software Engineering Manager to lead a team of Infrastructure and Site Reliability Engineers responsible for operating and scaling large-scale batch compute infrastructure across Apple's data centers. You will manage a team that operates core compute controllers, proxy services, job execution agents, and supporting infrastructure across multiple geographies - ensuring platform availability, reliability, and performance at Apple scale.

You will drive strategic initiatives spanning multi-datacenter capacity planning, incident management, release engineering, observability, and infrastructure modernization. This role requires a leader who can balance operational excellence with engineering innovation, establishing SLOs, driving production readiness, and building the automation and tooling that enable a growing platform to scale efficiently. You will champion the use of AI to accelerate incident triage, improve operational workflows, drive capacity efficiency, and enhance team productivity across all domains.

Minimum Qualifications

5+ years of experience managing infrastructure, SRE, or platform engineering teams operating large-scale distributed systems

Proven track record of building and leading on-call organizations with structured incident management, escalation procedures, and post-incident review processes

Strong technical background in cloud infrastructure, compute orchestration, and bare metal provisioning at scale

Experience with Kubernetes, OpenStack, KVM/hypervisor technologies, and Infrastructure as Code tools (Chef, Ansible, Terraform, or Salt)

Deep understanding of SRE principles including SLOs, error budgets, capacity planning, and release engineering

Excellent verbal and written communication skills with the ability to influence across teams and levels

Demonstrated ability to recruit, develop, and retain high-performing engineering talent

Preferred Qualifications

Hands-on experience leveraging AI and machine learning to improve operational efficiency, incident management, or infrastructure automation

Experience managing or scaling batch compute, job scheduling, or HPC platforms

Proficiency in Go or Python with a strong automation-first mindset

Familiarity with observability stacks (Prometheus, Grafana, distributed tracing) and centralized logging at scale

Experience operating large-scale multi-tenant Infrastructure as a Managed Service

Experience managing geographically distributed teams and follow-the-sun on-call models

Track record of driving capacity efficiency initiatives resulting in measurable cost optimization

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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