API Platform Operations Engineer

Sun Life Financial, Inc.

$65K — $105K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 3-6 years of experience in relevant IT areas
  • 2+ years of application support and operations experience
  • 1-2 years of development experience with Java
  • Good understanding of DevOps, Containers/Docker, Kubernetes

Responsibilities

  • Participate in deployment and support of both cloud and on-premise API platforms
  • Construct and maintain core infrastructure for API operations
  • Support the Enterprise Event Hub utilizing Kafka
  • Debug platform module defects and provide effective solutions
  • Design and interpret performance and load testing processes
  • Ensure adherence to continuous integration and delivery best practices
  • Collaborate with business teams to demonstrate API Platform value

Benefits

  • Recognized as a Best Workplace for Hybrid Work by Great Place to Work® Canada
  • Flexibility in benefits to meet family needs from day one
  • Pension, stock, and savings programs for financial security
  • Opportunities to contribute to a digital enterprise experience aimed at client and employee health and security
Full Job Description
Role Summary

This strategic role is responsible for participating in the operationalization of Enterprise API Platform solutions.

Reporting to the Director, API Platform Operations, API Platform Operation Engineer is responsible for supporting the API platform and Enterprise Event Hub components.

The role works very closely with the team of Operations Engineers (across domains and platforms), API Platform Engineering and API Platform Consulting Teams.

The responsibilities include, but are not limited to the following:
  • Participate in the operations (support, deployment and rollout of components) in API Platforms both in the cloud and on premise. Experience in operations and implementing API framework is a must.
  • Participate in the construction, maintenance and continuous improvement of core infrastructure that underlies API operational support including a gateway/service-mesh, runtimes, security.
  • Participate in the operations and support of the Enterprise Event Hub with Kafka.
  • Participate in the operations and support of the API and micro-services
  • Identifying defects in the platform modules, debugging issues being faced and provide effective solutions.
  • Participate in designing, running and interpreting performance and load-testing processes and implementing required optimizations.
  • Ensure projects are following best practices around continuous integration and delivery
  • Partner with business, and API teams to design, develop and demonstrate the value of implementing API Platform components using cloud-based solutions.
  • Work closely with the business and technology partners to ensure effective implementation of new technologies that support API Governance and standardization across Sun life.


Must Have
  • Bachelor's degree in Computer Science, Engineering, or related area.
  • 3-6 years experiences in related IT areas.
  • Minimum of 2+ years experiences in Application support and Operations as primary role.
  • Minimum of 1-2 years development experience with Java
  • Experience in implementing continuous integration and delivery solutions.
  • Good understanding of DevOps, Containers/Docker, Kubernetes
  • Knowledge of REST API design standards, good working knowledge of API design specifications like Open API Spec, RAML.


Nice to Have
  • Experience working in AWS cloud, specially in AWS services like EKS, EC2
  • Experience working with Kafka/ Confluent technologies.
  • Experience with specialized API architecture frameworks, security, patterns, model and delivery.
  • Experience with scripting languages to automate operations tasks is a nice to have
  • Exposure to using Authentication and Authorization solutions with REST APIs. Knowledge of standards like OAuth and OpenID is a plus.
  • Working knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway etc.
  • Working knowledge of deploying components on Kubernetes, using Kustomize, Helm Charts and/or K8s operators.
  • Working knowledge for CI/CD solutions (like Jenkins, Ansible, CDD Continuous Delivery Director)
  • Proficiency in building and deploying solutions with frameworks like Spring Boot, including secure coding practices, load-testing and performance optimization


Competencies
  • Ability to manage through influence in a complex and evolving environment to meet challenging timelines and organizational goals.
  • Ability to establish and maintain a good team environment, develop a culture of innovation, collaboration within the team.
  • Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results. Strong professional consulting skills.
  • Ability to effectively communicate both internally and externally.
  • Mature, confident, and performance oriented.
  • Capable of developing strong relationships with all levels of management.
  • An excellent communicator, team player and someone who is intellectually honest.
  • Ability to adapt thinking and response to the geographic differences across our global operations.


Unique Requirements:
  • As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.


What's in it for you?
  • We're proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
  • Flexible Benefits from the day you join to meet the needs of you and your family.
  • Pension, stock and savings programs to help build and enhance your future financial security.


#LI-Hybrid #LI-remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Salary Range:
65,000/65 000 - 105,000/105 000

Job Category:
IT - Technology Services

Posting End Date:
18/06/2026

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