Position Title: Ancillary Application AnalystFull TimeDay ShiftCompensation: $65K - $97KThe estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and comparisons to colleagues in similar roles.
Essential Functions (list in order of importance including measures)- Lead IT resource with responsibilities in Cardiology PACs, MFM clinic, Lab,,IDM, Pharmacy Expanse modules and secondary resource to Radiology PACs and other systems/projects as assigned.
- Work closely with physicians, nurses, and other health care providers to translate clinical requirements into applications and technical specifications.
- Ensure that systems exceed regulatory metrics (e.g. Meaningful Use, JCAHO, Quality Measures, etc.).
- Ensure that system outputs (Reports, Faxes, System generated e-mails/tests) are routed appropriately
- Review/ update current policies, procedures, and documentation practices
- Reviewing audits of ancillary systems documentation
- Work with ancillary staff to simplify workflows and streamline clinical processes
- Develop and maintain Meditech Expanse and interface systems based on current standards of care.
- Create new documentation based on best practices
- Open cases with MEDITECH to coordinate the build and revisions/interfaces in Expanse
- Retrieve and review information to improve patient safety
- Lead process and change management for planned initiatives, unpredictable environments, and/or unexpected situations
- Work with department leaders or the Education department to educate staff on updates, changes, and enhancements to Expanse and ancillary systems.
- Acts as the go-between for nursing and the IT department
- Assist in developing and maintaining downtime policies
- Support system integration, interfaces, FTP transmissions
- Provide ongoing support to physicians, nurses, and other healthcare providers.
- Builds, tests and supports EMR software and other clinical/ancillary applications. Tasks include application upgrades, writing test scripts, and supporting upgrades to the production environment, responding to, and resolving incidents.
- Acts as a liaison between the clinical departments, IT staff, and software vendors to triage and report issues within clinical/ancillary applications and resolve any technical or functional issues.
- Participates in planning, testing, and supporting go-live of technical infrastructure.
Marginal Functions (list in order of importance)- Performs both essential and marginal job functions in a safe manner as identified by Saint Anthony Hospital and the respective department while adhering to the Hospital's confidentiality norms and standards. Actively and consistently demonstrates the core values of Saint Anthony Hospital and Ascension Health in all interactions with others.
- Assumes responsibility for knowing and maintaining established hospital and departmental objectives and policies/procedures, including general sanitation, safety, environmental and infection control standards.
- Participates in performance activities including problem identification, data collection, solution selection, implementation and evaluation. Also, assists in the care and maintenance of departmental equipment and supplies as appropriate.
- Participates in staff meetings and other services, meetings or committees as required.
General Job Requirements (List any required knowledge, skills, experience or training, including length of time necessary for proficiency, required to perform the job.)
- 4 years of experience working with Microsoft Enterprise products.
- Experience with working on desktop/laptop systems and associated peripherals
- Basic understanding of networking and security principles (e.g. internet access, routing, servers, firewalls)
- Experience with desktop virtualization (e.g. Microsoft virtual PC, Citrix, VMware) is a plus.
- Must have excellent verbal and written communication skills and be very polished and presentable - this is a highly visible role within the organization.
- Demonstrable experience supporting senior executives, VPs etc.
- Ability to multitask and manage working on several different projects
- Must have excellent analytical and problem-resolution skills, be able to problem-solve independently or with other teams as appropriate.
- Bachelor's degree in Computer Science or a related discipline, or equivalent education/professional work experience.
Benefits:- Comprehensive Health Insurance Plans (Medical, Dental, Vision)
**Coverage begins on new hires on the first day** - Employer matching retirement plans
- Eligibility for the Public Service Loan Forgiveness (PSLF) Program
- Free parking
- Basic & Supplemental Life Insurance/Accidental Death & Dismemberment Insurance
- Paid Time Off & Holidays
