Assist in the implementation, design, maintenance, and improvement of the animal management system (AMS) that will be utilized by the Division of Laboratory Animal Resources (DLAR). Provide technical support and training to AMS users; design and produce reports; and ensure data warehousing integrity. Work Arrangement - Hybrid DEPARTMENTAL PREFERENCES • Knowledge of SQL and Power BI would be beneficial. • Knowledge of XML and Python preferred. • Experience with cloud hosting platforms such as AWS and workflow applications such as Miro is preferred. • Experience in software implementation of new products/services and project management. MINIMUM QUALIFICATIONS Education - Work requires a Bachelor's degree in mathematics or a computer-related field, or equivalent coursework or technical training. Experience - Work requires one year of programming or analytical experience with knowledge of several computer languages, programs, or systems. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Work Performed Assist in the implementation of a-tune's tick[redacted] animal management system with duties including but not limited to the following: • Collaborate with functional area directors, managers, and staff to translate process and regulatory requirements into system-based workflows and solutions; • Migrate current and master data to the new system; • Conduct end-to-end and parallel testing and monitor all system output to ensure performance and accuracy; • Contribute to the analysis of specific organizational and procedural issues and the design or modification of the AMS to improve operational efficiency; • Identify, document, and track system-specific bugs and defects - including layout issues, API failures, and performance bottlenecks - through to resolution; • Develop and provide reporting on both a regular and an ad hoc basis. • Serve as a liaison with OIT/OASIS staff to ensure appropriate data management. • Work with internal users to develop and modify efficient administrative processes. • In collaboration with DLAR administration and training teams, write or modify SOPs and/or Work Instructions related to the AMS. • Train external users (researchers, the Office of Animal Welfare Assurance, etc.) on usage of the AMS. • Create and modify templates for service requests, health records, etc. • After implementation, continue to maintain the AMS and seek opportunities for improvement. Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Professional Conduct and Behavior • Demonstrates professional conduct and behavior at all times when performing job duties and rendering services to the scientific community, especially as they relate to customer service, attendance and punctuality, respectful demeanor and interactions, professional language and communications, appropriate effort and initiative, accountability and integrity, boundary maintenance and confidentiality, emotional self-regulation and responsiveness to feedback. • Maintains professional standards and adheres to all federal, state, and university regulations and policies regarding the use of animals in research while performing job duties. • Fosters teamwork and collegiality between the various groups of DLAR and the scientific community. Bring your skills-apply now and help strengthen a key system! Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $59,829.00 to USD $104,550.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/