Purpose:
The Pension and Benefits Analyst is responsible for the administration, analysis, and continuous improvement of employee pension and benefits programs. This role ensures programs are competitive, compliant with legislation, and aligned with organizational objectives while delivering a high level of service to employees and stakeholders.
What you'll do:
- Conduct benefit enrollment for new hires, providing guidance on company-sponsored plans and wellness resources.
- Prepare and submit Pre-Authorized Debit (PAD) contribution files for group savings on a weekly/biweekly basis; act as the primary contact for contribution-related inquiries.
- Administer life insurance, Accidental Death & Dismemberment (AD&D), and survivor pension claims with compassion and accuracy.
- Liaise with third-party providers (e.g., Manulife) to coordinate short- and long-term disability leaves, including documentation submission, tracking, and return-to-work processes.
- Update HR systems proactively to reflect leave statuses and benefit adjustments.
- Register individuals in Manulife Insurance systems according to contractual terms; manage eligibility for dependents and overage students, processing updates and terminations as needed.
- Collaborate with actuarial partners to respond to pension inquiries and perform Defined Benefit (DB) pre-calculations.
- Validate retiree insurance eligibility for Defined Contribution (DC) plan participants; manage internal transfers and communicate outcomes.
- Maintain and upload monthly Leave of Absence (LOA) DC data to Manulife, ensuring data integrity and compliance.
- Develop, maintain, and publish clear and engaging communications, including brochures, employee handbooks, and intranet content.
- Represent the organization in vendor meetings, gather updates, track changes, and share relevant information with employees and stakeholders.
- Collaborate cross-functionally with HR, Payroll, and Finance teams to ensure coordinated execution of benefit operations.
- Support monthly benefit invoice reconciliation by accurately allocating charges in Coupa according to cost center requirements.
- Monitor demographic files and weekly deduction election reports to ensure timely updates
- Prepare ad hoc reports and analytical insights for leaders; assist with year-end processes and audit requests.
- Manage the full lifecycle of service awards, coordinating the delivery of recognition gifts for tenure milestones via the Everything Card platform.
What it takes:Education & Experience- Bachelor's degree in Human Resources, Finance, Business, or related field.
- 3-5 years of experience in pension and/or benefits administration.
- Professional designations preferred (or progress toward) such as CEBS, PPAC, RPA, or CHRP.
Knowledge & Skills- Strong understanding of pension plans (DB/DC) and group benefits programs.
- Knowledge of Canadian pension legislation and benefits regulations.
- Advanced Excel and data analysis skills.
- Experience with HRIS or benefits administration systems.
- Strong analytical, problem-solving, and organizational skills.
