ICONIQ Capital

Analyst, Client Service (Entry-Level, New York and San Francisco)

ICONIQ Capital$95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree expected in Winter 2026 or Spring 2027
  • Minimum 3.2 GPA in Bachelor's program
  • Organized and detail-oriented to handle multiple tasks
  • Proactive problem solver with sound judgment
  • Passionate about high-touch client service and confidentiality
  • Strong written and verbal communication skills
  • Excellent interpersonal abilities with a collaborative spirit
  • Proficient in Microsoft Office Suite

Responsibilities

  • Provide high-touch service for client relationships under supervision
  • Assist with financial planning documentation and strategies
  • Adapt communication styles for diverse audiences
  • Execute unique client requests with creativity
  • Develop basic advisory knowledge of trusts and estate planning
  • Partner with teams on client investment and financial planning operations
  • Maintain accurate client records and project documentation

Benefits

  • Health insurance and other perks
  • Hybrid working policy with onsite options
  • Involvement in diverse, cross-functional projects
  • Opportunity to work with ultra-high-net-worth clients
  • Focus on personal and professional development through the role
Full Job Description
*Eligible candidates are undergraduate seniors expected to graduate in Winter 2026 or Spring 2027*

The Opportunity:Client Service Analyst - Family Office Advisory Team

The Analyst is a key member of the Family Office client team, focused on delivering the highest level of service to our ultra-high-net-worth clients in a fast-paced and dynamic environment. The Analyst assists in delivering bespoke, best-in-class solutions for clients across lifestyle management, philanthropy, investments support, financial operations and wealth planning. The Analyst, in collaboration with experienced team members, also helps support third-party vendor relationships on behalf of clients, serving as a liaison with concierge companies, attorneys, security providers, insurance brokers, and tax advisors to help drive core projects to completion on behalf of clients.

This Early Careers role is designed for undergraduate students graduating in Winter 2026 or Spring 2027, with a planned start date in Summer 2027.

Principal Responsibilities:

Client Service

  • Under the supervision of experienced team members, provide high touch, proactive service in delivering solutions for all aspects of client relationships, including lifestyle services, wealth strategy, and investments support.
  • Assist with the timely communication and execution of financial planning strategies, including preparation of documentation related to wealth transfer strategies, tax planning and payments, asset protection and insurance, and philanthropic initiatives, with a focus on a high-touch, seamless experience for the client.
  • Adapt personal communication style to meet the needs and concerns of different audiences, both internally and externally.
  • Execute creatively and thoughtfully to achieve results on bespoke client requests, including unique or one-off projects in collaboration with or under the direction of other team members.
  • Develop basic working advisory knowledge of trusts and LLCs, including assisting with other estate planning strategies such as gifting, promissory notes, wills, and pre-nuptial agreements.


Client Operations

  • Partner with internal teams to implement operations for client matters including investments, financial planning, philanthropy, risk management and banking solutions
  • Help to execute new client onboarding, account transfers and drive tactical account updates & maintenance tasks.
  • Provide private banking support, including managing daily cash balances, collaborating with other teams to process bill pay, investment funding, tax payments and all cash disbursement requests.
  • Partner with internal teams to complete investment documents, including subscription documents, purchase agreements and investor support documentation.
  • Deliver accurate, timely work product and document preparation with the highest level of attention to detail.


Team Collaboration

  • Partner with internal teams such as Investments, Investment Operations, Client Operations, and Family Office Human Resources to coordinate client service processes and shepherd results.
  • Embody ICONIQ's entrepreneurial spirit through active participation in cross-functional firm initiatives in support of the business.


Documentation & Reporting

  • Maintain accurate and up-to-date client records in firm platforms and systems at all times, including project tracking and reporting, with a rigorous focus on data integrity.


Qualifications:

  • Undergraduate of Winter 2026 or Spring 2027 are eligible
  • Bachelor's degree with a minimum 3.2 GPA
  • Organized and detail-oriented with ability to manage and complete multiple tasks simultaneously
  • Proactively and independently solve problems while exercising sound judgment
  • Demonstrated passion in high-touch client service and the utmost adherence to confidentiality
  • Strong communication skills both written and verbal
  • Excellent interpersonal skills, enthusiasm and a strong aptitude for learning
  • Demonstrated ability to work cooperatively and collaboratively with all levels of employees to exceed clients' expectations.
  • Proficient skills in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Authorization to work permanently in the U.S.


Location: Applicants are expected to work onsite in our New York or San Francisco office in accordance with our hybrid working policy.

Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary for this role, together with other compensation being offered such as a discretionary bonus, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary is $95,000 together with the benefits listed above.

Use of AI in the Application Process

We expect candidates to be fluent in using AI tools to enhance their work. You're welcome to use AI in preparing your application where it adds value, but your materials must be accurate and reflect your own experience, judgement and voice.

We care most about how you think, what you've personally contributed, and how you use tools like AI to drive better outcomes. Strong candidates demonstrate both authenticity and leverage, using AI to elevate their work while maintaining clear ownership.

Throughout the interview process, you should be prepared to speak in depth about your experience and contributions in your own words.

About ICONIQ Capital

ICONIQ Capital is a privately-held investment firm that manages assets for some of the world's wealthiest families and individuals. The firm was founded in 2011 by a group of former employees of Facebook, including its CEO Mark Zuckerberg. ICONIQ Capital invests in technology companies at various stages of development, from early-stage startups to established public companies. The firm has invested in companies such as Airbnb, DocuSign, Dropbox, Facebook, and Uber. ICONIQ Capital is headquartered in Menlo Park, California.
Learn more about ICONIQ Capital
Size
100 employees
Industry

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