Position OverviewThe Analyst, CAM drives day-to-day asset management across the Build-to-Rent (BTR) community portfolio. This role bridges operational execution and data-driven strategy - owning performance reporting, managing cross-functional partnerships, and implementing process improvements that lift occupancy, NOI, and resident satisfaction. The associate takes on direct accountability for strategy identification and implementation, KPI tracking, forecasting, and portfolio-level coordination while building toward future leadership responsibilities.
Key ResponsibilitiesAsset Performance & Reporting- Own community-level performance reporting: build and maintain dashboards in Power BI/Tableau/Claude tracking occupancy, leasing velocity, maintenance costs, and resident satisfaction
- Produce weekly, monthly, and quarterly performance reports for market and corporate leadership, translating data into clear narratives and actionable recommendations
- Support portfolio-level reviews to identify underperforming assets; track corrective action plans
- Analyze data and identify trends and key findings in both qualitative and quantitative data sets from various systems
- Conduct variance analysis on budgets, forecasts, and capital expenditures; surface anomalies and proposed resolutions
- Maintain and continuously improve data integrity across Yardi, Salesforce, and all reporting portals
- Support community-specific asset management strategies to maximize occupancy, NOI, and resident retention
- Serve as the central liaison between corporate Asset Management and on-site teams, marketing, maintenance, leasing, and technology
- Conduct regular market and community audits to ensure alignment with asset performance goals and brand standards
- Identify operational inefficiencies and lead process improvement initiatives across the portfolio
- Assist in oversight of special projects related to community enhancements, capital improvements, and operational scaling
- Champion resident engagement programs and community events to maintain high satisfaction scores and low turnover
- Analyze resident satisfaction data and maintenance trends; recommend proactive measures to improve retention
- Evaluate vendor performance using data-driven scorecards; escalate issues as needed
- Assist in annual budgeting, forecasting, and capital planning exercises
- Monitor actuals vs. budget using advanced Excel financial models; flag risks and opportunities early
- Identify opportunities to design new and/or refine existing analyses and processes to improve the asset management team's productivity, accuracy, and efficiency over time
QualificationsEducation and/or Experience- Bachelor's degree and strong academic record in Finance, Economics, Quantitative Analytics, or related fields required
- 2+ years analytical support roles, in property management, asset management, or multifamily/BTR operations
- Demonstrated familiarity with Single-Family Rental (SFR) or Build-to-Rent communities and new home building processes
- Experience creating investment and portfolio presentations for Senior leadership a plus
- Strong experience working with large data sets and performing exploratory data analysis required
Technical Skills- Advanced proficiency in Power BI or Tableau - ability to build and maintain executive-level dashboards
- Experience with Python, R, Capital IQ, John Burns, Salesforce, and Yardi a plus
- Expert-level Excel: pivot tables, financial modeling, variance analysis, and data visualization
- Hands-on experience with Yardi and/or RealPage, including reporting and operational modules
- Working knowledge of Salesforce or equivalent CRM for resident and partner relationship tracking
- High comfort adopting and evaluating new technologies; genuine curiosity for tech-enabled workflows
Analytical & Reporting Skills- Strong ability to synthesize large data sets into concise reports with actionable insights
- Proven track record building performance dashboards and presenting findings to senior leadership
- Experience tracking KPIs including occupancy rates, leasing velocity, NPS, maintenance response times, and NOI drivers
Core Competencies- Excellent project management and organizational skills with a strong sense of urgency
- Superior written and verbal communication; able to translate complex data into plain business language
- Proactive self-starter who thrives in a fast-paced environment, independently or collaboratively
- Detail-oriented with a focus on execution quality and resident-first customer service
- Adaptable and solution-oriented with a growth mindset
- Ability to manage multiple competing priorities and deadlines
- Strong organizational and time-management skills
- Ability to maintain confidentiality
Benefits- Competitive base salary with performance-based incentives
- Health, dental, and vision insurance
- Paid time off and company holidays
- 401(k) with company match
Salary RangeThe salary range for this position is: $67,875.00 - $117,650.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.
Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
- Annual bonus program
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
- 401(k) with company matching contributions
- Awesome work environment with casual dress
- Team events and gatherings (Pre- and Post-Covid)
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