Ford Motor Company

ALM Platform Engineer

Ford Motor Company • $90K — $120K *
Dearborn, MI 48126In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or similar; or equivalent experience.
  • 3-5 years experience with ALM/requirements/test/issue platform administration or support.
  • Hands-on experience with similar tools like Polarion, IBM DOORS, or Azure DevOps.
  • 3-5 years of experience with ReqIF for data migrations and interoperability.
  • Intermediate scripting skills in Python preferred for task automation.
  • Experience with REST APIs for system integration and automation.
  • Proven troubleshooting skills to resolve integration and production issues.
  • Experience in a ticket-driven support environment with strong communication skills.

Responsibilities

  • Operate and support Jama Connect, including administration and user support.
  • Configure and maintain project-related settings within Jama Connect.
  • Handle user requests and drive issues to resolution with partners and vendors.
  • Deliver platform enhancements and process improvements for better engineering outcomes.
  • Integrate Jama Connect with adjacent toolchains using REST APIs.
  • Troubleshoot and fix end-to-end integration failures and improve operability.
  • Plan and execute data migration and standardization efforts to enhance data quality.
  • Support data exchange activities using ReqIF format for migrations and troubleshooting.
  • Develop reporting tools to enhance traceability and actionable insights.
  • Contribute to governance standards and best practices across the organization.

Benefits

  • Opportunity to work on enterprise-scale software projects.
  • Engagement with advanced integration technologies and methodologies.
  • Collaboration within a large engineering organization.
  • Focus on both operational support and project-driven enhancements.
  • Possibility to develop critical skills in automation and data management.
Full Job Description
Job Description

This role sits in Ford's Connected Vehicle Software's Work Management System team, supporting an enterprise-scale Jama Connect environment used across vehicle development. Your responsibilities will be divided between ongoing operational support and implementing project-driven improvements, focusing on updating application lifecycle management processes, enhancing system integrations, and increasing comprehensive traceability for engineering teams and organizational leadership.

Responsibilities

What you'll do...
  • Operate and support Jama Connect in an enterprise-scale, including administration, troubleshooting, and user enablement via a ticket-driven support model.
  • Configure and maintain Jama Connect projects: item types, workflows, relationship rules, baselines, review/approval flows, permissions, and project templates.
  • Respond to user requests and incidents (access provisioning, defects, performance/usage issues), providing clear guidance and driving issues to resolution with internal partners and vendors as needed.
  • Deliver platform improvements, including new capabilities, process standardization, and usability enhancements that improve engineering outcomes.
  • Build, maintain, and enhance integrations between Jama Connect and adjacent toolchains (e.g., issue tracking, test management, source control, CI/CD) using REST APIs and scripting/automation.
  • Troubleshoot integration failures end-to-end (authentication, data mapping, event timing, API limits), implement fixes, and improve monitoring/operability to reduce recurring incidents.
  • Plan and execute data migrations, cleanup, and standardization efforts (field normalization, duplicate reduction, hierarchy/relationship repair) to improve data quality and reporting reliability.
  • Support data exchange activities using ReqIF (import/export), including migrations, supplier/customer interchange, and troubleshooting data/relationship fidelity.
  • Develop reporting and information radiators that improve traceability transparency for program teams and leadership (coverage, status, gaps, risk/aging), with an emphasis on actionable insights.
  • Contribute to governance: define and maintain standards, templates, best practices, and change-management practices that scale across a large engineering organization.


Qualifications

You'll Have...
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent combination of education and experience).
  • 3-5 years of experience administering, supporting, or engineering solutions around an ALM/requirements/test/issue platform.
  • Hands-on experience with at least one comparable tool such as Polarion, IBM DOORS/DOORS Next, Azure DevOps, or similar.
  • 3-5 years' experience importing/exporting requirements using ReqIF (or similar interchange formats) to support migrations and cross-organization data exchange.
  • 3-5 years' experience with Intermediate scripting experience (Python preferred) and comfort building automation to reduce manual effort and improve reliability.
  • 3-5 years' experience with working knowledge of REST APIs (authentication, endpoints, payloads, pagination) and the ability to use APIs to integrate systems and automate repeatable tasks.
  • 3-5 years' experience Demonstrating the ability to troubleshoot integrations and production issues using logs, data analysis, and systematic root-cause investigation.
  • 3-5 years' experience working in a ticket-driven support model with strong written communication and customer focus.
  • Ability to balance operational support with delivery of project-based enhancements in a multi-stakeholder environment.

Even better, you may have...
  • Experience with Atlassian Jira and Confluence, including workflow concepts and cross-tool traceability.
  • Experience with integration platforms such as Planview Hub (or similar iPaaS/connectors) to connect ALM toolchains.
  • Familiarity with GitHub and GitHub Actions, especially where automation supports ALM governance and traceability.
  • Exposure to test management tools (e.g., TestRail, Xray) and integrating test artifacts with requirements and defects.
  • Experience creating dashboards, reports, or information radiators that communicate traceability, status, and risk to technical and leadership audiences.

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at Ford Motor Company. Join us at Ford, where we go further so you can go farther in your career.
Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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