Apple

AIML - Sr Engineering Specialist, Evaluation

Apple$140K — $165K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in Management Information Systems, Computer Science, or related field, or equivalent experience.
  • 7+ years in technical program management, QA, or evaluation operations.
  • Hands-on experience with manual testing on physical devices.
  • Highly organized and able to manage multiple projects with firm deadlines.
  • Excellent communication skills for interacting with various teams.

Responsibilities

  • Own device configuration for evaluation projects with Operations team coordination.
  • Monitor ongoing projects and identify quality issues early.
  • Collaborate with Evaluation Data Science to ensure design quality before launch.
  • Lead triage efforts with evaluation tooling team for technical issue resolution.
  • Transform recurring problems into sustainable fixes and process improvements.

Benefits

  • Work in a nimble, fast-paced team environment.
  • Collaborate closely with cross-functional teams including engineering and data science.
  • Opportunity to advocate for product enhancement based on quality insights.
  • Influence customer experience through your evaluation work.
  • Develop and scale efficient quality processes for future projects.
Full Job Description
The AIML Evaluation team measures how well Apple's intelligence features, including Siri AI actually work in our customers' hands.

We're looking for an organized, critical problem solver who thinks beyond what a feature is supposed to do and finds creative ways to measure the qualitative experience.

Description

As a Sr Engineering Specialist on the Evaluation team, you'll keep our evaluation projects running clean from design through delivery. You'll be responsible for understanding how well our products perform, advocating for the changes that matter, and representing how our customers will experience them. We're a nimble, fast-paced team that runs on a tight partnership between Feature/ Tooling Engineering, Program Management, Operations, and Data Science - and this role sits at the center of it.

In this role, you will:

Own device configuration for evaluation projects, and coordinate with the Operations team to roll out configurations to all testers.

Monitor in-progress projects and flag quality issues early, before they affect downstream results.

Partner with Evaluation Data Science to review evaluation design for quality and alignment ahead of launch.

Drive triage with the evaluation tooling team when technical issues surface mid-project, and follow through to resolution.

Turn recurring problems into durable fixes - checklists, guardrails, and process improvements that hold up across future projects.

Success in this role looks like projects that launch on a sound design, run without avoidable surprises, and produce results the team can act on with confidence.

Minimum Qualifications

BA/BS in Management Information Systems, Computer Science, or a related technical field - or equivalent practical experience.

7+ years of relevant experience in roles such as technical program manager, consultant, QA/device tester, or evaluation operations.

Hands-on manual testing experience, including designing and executing test passes on physical devices. Highly organized, with a track record of balancing multiple concurrent efforts and meeting firm deadlines.

Excellent written and verbal communication skills. This role involves a high level of interaction with engineering teams, management, and other organizations across Apple, and we expect you to build and navigate those relationships autonomously.

Preferred Qualifications

10+ years of related experience, including 3+ years leading quality evaluation projects end-to-end.

Experience evaluating LLM-based assistants, voice assistants, or other generative AI features.

Proven track record of building and scaling efficient quality processes across cross-functional teams.

Experience managing device configurations at scale - MDM, profiles, or build rollouts - in coordination with an operations team.

Working data literacy: SQL, dashboards, or light scripting to spot anomalies in evaluation data yourself rather than waiting on a report.

Experience partnering with data science on evaluation or experiment design, or supporting multi-locale/international evaluation programs.

Experience testing or evaluating AI-powered features, and comfort using AI tools in your own day-to-day work.

Strong debugging and troubleshooting skills, with the analytical judgment to assess project quality and prioritize which issues to fix first.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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