Forrester Research

AI Solutions Partner

Forrester Research$148K — $222K *
US-Anywhere
+ 7 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in customer-facing tech sales or solutions consulting roles
  • Proficient in AI fundamentals and technologies, especially generative AI
  • Skilled in creating and delivering training or enablement content
  • Excellent presentation and storytelling abilities tailored to varied audiences
  • Solid understanding of enterprise integration patterns and AI security issues
  • Proven consultative discovery skills to translate tech capabilities into client outcomes
  • Strong organization and time management skills to handle multiple tasks simultaneously

Responsibilities

  • Partner with sales leaders to incorporate Forrester AI into business strategies
  • Conduct demos and discovery sessions with potential clients to showcase Forrester AI
  • Tailor presentations of Forrester AI to diverse audiences—from practitioners to executives
  • Engage in detailed discussions about technical aspects of AI solutions
  • Identify client needs and align them with Forrester's range of offerings
  • Assist sales teams in packaging solutions effectively for client value
  • Provide continuous feedback to product leadership based on field experiences and learnings

Benefits

  • Comprehensive healthcare coverage options
  • 401(k) plan with company match
  • Generous paid time off policy
  • Professional development and training opportunities
  • Flexibility with remote work options
  • Employee wellness programs
  • Diversity and inclusion initiatives
Full Job Description
About This Role: We’re seeking an entrepreneurial, customer-facing technologist to help bring Forrester AI to market across our North America end-user organization. Reporting into and partnering closely with the vice president of sales, end user, the AI Solutions Partner works shoulder-to-shoulder with sales managers, account executives, and account managers to build comprehensive client solutions that pair Forrester AI with our broader research, advisory, and consulting portfolio. This individual is the technical and commercial connective tissue between Forrester’s AI products and the buyers who need them: They demonstrate the technology, translate it into business value, identify client needs, package solutions, and help close deals. The AI Solutions Partner is equally at home in front of a client and in cross-functional working sessions with sales enablement, customer success, and product. This individual will help build the playbook, training, and field assets that allow Forrester’s go-to-market organization to sell AI confidently and at scale, and will help existing clients realize value from Forrester AI to drive retention. Success in this role requires someone who comes to life in front of customers, is genuinely fluent in modern AI, and has the drive to take a new technology service to market and bring its value to life. Job Description:
  • Partner with the vice president of sales, end user, and frontline sales managers to embed Forrester AI into account strategies across the North America book of business.
  • Accompany account executives and account managers on early-stage sales calls, discovery conversations, and executive meetings to demonstrate Forrester AI and articulate its value to business and technology buyers.
  • Deliver compelling demos of Forrester AI to a wide range of audiences, from individual practitioners to C-level executives, tailoring the narrative to each buyer’s role, industry, and maturity.
  • Explain the technical underpinnings of Forrester AI-related solutions, including how the underlying research corpus, large language models (LLMs), retrieval, and integration patterns work in an enterprise context.
  • Uncover client needs through structured discovery and connect those needs to the right combination of Forrester offerings — both AI and non-AI — including Forrester Decisions, advisory, consulting, and event services.
  • Help account executives and account managers package Forrester AI into compelling, well-priced solutions that reflect client value and Forrester’s commercial model.
  • Assist sales teams during negotiations by addressing technical objections, clarifying scope, and helping structure deals that close.
  • Partner with sales enablement to develop and continuously refresh sales training, demo scripts, objection-handling guides, battlecards, and certification content focused on Forrester AI and the broader Forrester portfolio.
  • Partner with customer success to develop client-facing training and adoption materials that drive usage, value realization, and retention across the existing client base.
  • Serve as a structured feedback loop into product leadership: Document field experiences, win/loss learnings, common objections, feature gaps, and competitive signals, and bring them back to the AI product team.
  • Maintain a high cadence of internal coordination through standing meetings with sales, product, and customer success leaders, and document learnings in a way the broader organization can use.
  • Stay current on the generative AI (genAI) landscape, including LLMs, the Model Context Protocol (MCP), agentic architectures, and machine learning techniques, and translate that fluency into client-ready conversations.
Job Requirements:
  • Proven experience in a customer-facing technical sales, solutions consulting, sales engineering, or presales role, ideally in research, SaaS, or enterprise technology.
  • Experience in designing and delivering software training, enablement content, or technical workshops for both internal teams and clients.
  • Working fluency in genAI fundamentals, including LLMs, prompt design, retrieval-augmented generation, and the MCP.
  • Working knowledge of machine learning techniques sufficient to discuss them credibly with technical buyers and to identify the right Forrester response.
  • Working knowledge of AI security, data privacy, and emerging AI regulatory considerations relevant to enterprise buyers.
  • Familiarity with enterprise systems integration patterns and the deployment models that AI solutions typically follow within large organizations.
  • Strong consultative discovery skills and the ability to translate technical capability into measurable client outcomes.
  • Excellent presentation, demo, and storytelling skills, with the ability to adapt to audiences ranging from individual practitioners to C-level executives.
  • Strong organization, documentation, and time management skills, with the ability to operate across multiple deals and internal workstreams at the same time.
  • A fast learner who is at ease with new technology and motivated to take a new product to market.
  • A collaborative, team-first orientation and a high degree of comfort operating cross-functionally with sales, product, sales enablement, and customer success.
  • Familiarity with enterprise procurement, security review, and vendor onboarding processes is a plus.
  • Willingness to travel as needed to support client meetings, internal sessions, and Forrester events.
Skills And Competencies:
  • Comes to life in front of customers; energized by demo, discovery, and executive conversations.
  • Demonstrates urgency, a strong sense of ownership, and the drive to bring a new offering to market.
  • Adapts communication style to the audience and listens actively to uncover real needs.
  • Leverages data, examples, and proof points to secure support and commitment from clients and internal partners.
  • Anticipates challenges, adapts to setbacks, and responds well to coaching and feedback.
  • Pursues continuous learning, particularly across a fast-moving AI landscape, and embraces diverse perspectives.
  • Prioritizes work effectively to align with organizational goals and follows standard sales and enablement processes.
Builds trust through consistency, reliability, and strong rapport with both clients and colleagues. Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials. Base salary range: $148,000 - $222,000 For employees based in Washington State, the percentage listed here is an estimated bonus target as a percentage of base salary, in accordance with the Forrester Quarterly Bonus plan. Individual performance, as well as other eligibility criteria, will determine the actual incentive amount. Variable target: 42.8%   For information on benefits, please visit: https://forresterbenefits.com #LI-ML1 The application deadline is June 31, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.

About Forrester Research

Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Forrester Research provides proprietary research, consumer and business data, custom consulting, events, online communities, and peer-to-peer executive programs. The company's research is divided into three areas: business technology, consumer technology, and marketing and strategy. Forrester Research's clients include global enterprises, technology vendors, and management consulting firms. The company was founded in 1983 and is headquartered in Cambridge, Massachusetts.
Learn more about Forrester Research
Size
1,781 employees
Market Cap
$656.6 million
Industry
Net Income
$9.9 million
5 Year Trend
+8.7%
Revenue
$448.9 million
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