Ford Motor Company

AI Product Manager-Sales & Services

Ford Motor Company$99K — $192K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years in an agile software development environment
  • 3+ years as a Product Manager focusing on product vision and strategy
  • Experience with product roadmaps and backlog management
  • Leadership experience preferred

Responsibilities

  • Lead the product vision in line with Ford's digital transformation goals
  • Understand target audience needs and define problems to solve with AI
  • Drive the product roadmap based on business needs and market trends
  • Prioritize enhancements using customer feedback and data insights
  • Collaborate across business units to translate needs into features
  • Lead cross-functional teams in AI product development
  • Implement user onboarding and enhance adoption through training

Benefits

  • Immediate medical, dental, vision, and prescription coverage
  • Flexible family care days and paid parental leave
  • Family building benefits like adoption and fertility treatment support
  • Employee vehicle discount program and management leases
  • Tuition assistance for further education
  • Active employee resource groups
  • Generous paid time off and holiday schedule
  • Paid community service time and options for additional vacation days
Full Job Description
Job Description

In this position...

As an AI Product Manager, you will lead the strategy, development and delivery of key AI products. Imagine and deliver the next generation of AI-powered products that transform our business from reactive to predictive, personalized and seamless. Be at the forefront of the AI revolution to build intelligent solutions that enhance various touchpoints of the journey by anticipating needs, resolving issues instantly, build lasting loyalty while optimizing business operations.

Are you passionate about applying technology to solve business problems? Are you motivated to apply your AI skills to build the solutions that will support sales and increase productivity. Our group has been tasked to develop scalable AI solutions for the Sales and Services group.

Does it sound exciting? Then, join our team as a Product Manager for AI Products.

Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week. Relocation assistance may be available for qualified candidates.

Responsibilities

What you'll do...

Product Strategy & Vision:
  • Develop and articulate the product vision working closely with business partners, aligning it with Ford's broader digital transformation goals. Products are focused on using AI to improve the effectiveness of the Sales & Services organization.
  • Empathize and deeply understand your target audience and personas to define the right problem to solve with AI.
  • Define and drive the product roadmap, ensuring it reflects the evolving needs of the business, technological advancements, and market trends.
  • Prioritize product features and enhancements based on customer feedback, data-driven insights, and business impact.
  • Focus on Product Market Fit by maintaining a balance between business viability, user desirability and technical feasibility.
  • Define quantitative and qualitative measures of success that drive value to Ford's core objectives.

Stakeholder Management:
  • Collaborate with key stakeholders across various business units to understand their needs and translate them into product features.
  • Manage relationships with product stakeholders, providing regular updates on progress, challenges, and opportunities.
  • Act as a liaison between technical teams and business units, ensuring clear communication and alignment of goals.
  • Champion an iterative development approach with our business partners, driving delivery of Minimum Viable Products and continuous improvement through careful and deliberate prioritization.
  • Engage with your target audience in understanding their jobs to be done and needs leading to high quality product development.

Development & Delivery:
  • Lead a cross-functional product team (AI engineering, software engineering, design, data engineering, etc.) in the design, development, and deployment of the AI products.
  • Collaborate with product group leaders to lead and adopt operational standards to streamline value delivery and maximize outcomes within rapidly moving enterprise-level initiatives
  • Work hands-on with the development team to prioritize, plan and deliver AI solutions that deliver business outcomes.
  • Ensure the solution is scalable, secure, and reliable.
  • Drive the integration of AI/ML capabilities into customer and business facing applications.
  • Collaborate with the product team to define specifications, requirements and acceptance criteria for deliverables
  • Work with Product Designers to ensure timely delivery of designs and assets to the development team.
  • Create assets to guide product development work (Discovery, Framing & Scoping Documents, PRDs, Journey Maps, opportunity trees, user stories)
  • Maintain an actionable backlog of user stories for development team.
  • Define, track and analyze key product metrics and KPIs to inform product strategy, prioritize features and drive continuous improvement and business outcomes.

User Experience & Adoption:
  • Design and implement user onboarding and training programs to increase adoption.
  • Gather and analyze user feedback to continuously improve the solutions usability, performance, and feature set.
  • Develop documentation, guides, and best practices to support users in effectively leveraging the solution for their needs.
  • Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights.
  • Leverage analytical methods to understand and analyze user experience and adoption.

Continuous Learning, Innovation & Contribution:
  • Stay informed about the latest trends and technologies in AI and cloud computing to drive innovation.
  • Encourage a culture of continuous improvement within the team, fostering innovation and experimentation to keep the solution at the forefront of industry standards.
  • Actively participate in nurturing the Product Management Community of Practice
  • Help innovate and iterate on agile PM processes and share learnings.


Qualifications

You'll have...
  • Bachelor's degree or a combination of education and equivalent work experience.
  • 5+ years with progressive responsibilities in an agile software development environment.
  • 3+ years of experience as a Product Manager with responsibilities to include defining product vision, strategy, product roadmaps and building and managing backlogs and similar.


Even better, you may have...
  • Master's degree
  • Leadership experience
  • Experience collaborating directly with Agile software methodologies (Scrum, eXtreme Programming, Kanban)
  • Skilled at defining and prioritizing product features.
  • Strong leadership and communication skills and the ability to teach others.
  • Ability to work collaboratively with others and navigate complex decision making.
  • Ability to collaborate well with engineers, designers, and business partners.
  • Previous success delivering a product to market with an Agile development team, and ongoing development and support of production applications.
  • Curious about new technologies and a demonstrated history of continuous learning mindset.
  • Practice in Lean/Lean Startup thinking, human-centered product development and Agile Software development
  • Have exposure to lightweight product development methods such as user story mapping and/ or rapid prototyping

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade of 7 or 8 and ranges from $99,600- 192,900.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here:

https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

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About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ

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