About the Role

We're looking for AI Forward Deployed Engineers to embed directly inside the core functions of our business and rebuild how work gets done.

At most insurance companies, teams such as underwriting, claims, premium finance, member support, care navigation, and sales operations each rely on extensive ecosystems of external vendors and legacy SaaS tools. At Arlo, we build those systems ourselves.

Your job is to work shoulder-to-shoulder with these teams, deeply understand how their operations function, and use AI to automate, augment, and redesign their workflows from the ground up. In practice, that means building AI agents, internal tooling, copilots, decision systems, and operational infrastructure that allow teams to scale far beyond what traditional headcount would support.

This is not a pure research role, nor is it traditional software engineering. You'll spend time inside the business: shadowing operators, identifying bottlenecks, mapping workflows, and rapidly deploying systems that eliminate manual work and compress operational overhead.

The goal is simple: every team at Arlo should become AI-native.

What You'll Do

• Embed within operational teams across the company, underwriting, claims, premium finance, patient experience, broker operations, sales engineering, and more, and work directly with them to understand how decisions are made, where work slows down, and what can be automated.
• Build AI underwriting agents that synthesize risk, summarize cases, and assist decision-making.
• Automate claims workflows that currently require manual review and coordination.
• Create internal copilots for support and care navigation teams.
• Design systems that extract structure and actions from messy healthcare documentation.
• Deploy retrieval, memory, and evaluation systems that improve operational reliability over time.
• Replace repetitive back-office workflows with AI-native tooling and agents.

You'll move quickly, ship directly into production, and iterate closely with the teams using what you build. Prototypes or demos do not measure success in this role; it's measured by operational leverage: faster workflows, fewer manual processes, lower costs, and teams that can scale far more efficiently because of the systems you deployed.

What We're Looking For

• You're obsessed with customers; their success is your scoreboard.
• You don't quit on outcomes. Mission accomplished means real, visible results, not just release notes.
• You use feedback as fuel, turning customer insights into new ideas and features overnight.
• You've shipped full-stack AI and LLM apps, and you know your way around Python, Postgres, and modern AI workflows.
• You handle tradeoffs: fast but safe, powerful but reliable. You build guardrails into everything you ship.
• You use AI-powered developer tools to move at startup speed.

Target Compensation Range

$180,000 - $250,000 + equity

Why Join Arlo:

• High ownership: You'll get real responsibility from day one-our high-trust team empowers you to run with big problems and shape core parts of the company.
• Join an important mission: Your work directly influences how people access care and improves lives at scale.
• Growth & expansion: We're moving fast, and as we grow, your scope will grow with us-new challenges, bigger opportunities, and rapid career velocity.
• Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you'll use AI to fundamentally reimagine how people get healthcare.
• High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.