AI Evaluation Program Manager

Twelve Labs, Inc

• $120K — $160K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in AI-focused data operations
  • Proven track record in large scale data or evaluation projects
  • Ability to analyze complex data and distill findings
  • Proficiency with Python, LLMs, and automation tools
  • Excellent communication and project management skills
  • Foundation in LLMs/VLMs and multimodal AI
  • Belief in data as crucial for AI model performance

Responsibilities

  • Design and build robust model evaluation frameworks
  • Manage resource allocation and timelines
  • Enhance quality via collaboration with external partners
  • Establish labeling guidelines and monitor data quality
  • Partner with internal teams to align on data needs

Benefits

  • Open and inclusive culture
  • Collaborative, mission-driven team environment
  • Full health, dental, and vision benefits
  • Flexible PTO and parental leave policy
  • Office closure during Christmas and New Year’s week
Full Job Description
About the Role:

You will be a vital member of our ML Data Team - which leads the full spectrum of video-language data preparation and model evaluation. This role comes with high ownership and includes responsibilities such as defining dataset needs and requirements in consultation with our research and product teams; designing and building data pipelines; and driving our post-training model evaluation strategy. You will also be responsible for automating as much of the repetitive partnership, annotation, and quality evaluation work as possible. A desire to work cross functionally and to build relationships is critical for success in this position.

You will:
  • Model Evaluation: Design and build robust model evaluation frameworks, automating repetitive processes and maintaining a balanced approach to efficiency and depth in obtaining evaluation metrics and feedback.
  • Portfolio Monitoring: Manage resource allocation and timelines, adjusting direction flexibly based on real-time information across all data streams in your product vertical.
  • External Partner Collaboration: Enhance dataset and process quality through seamless collaboration with vendors and outsourcing partners.
  • Data Quality & Tooling Advancement: Establish labeling guidelines, monitor data quality, and improve tools and infrastructure to build a sustainable data operations framework.
  • Internal Collaboration: Partner with Engineering and AI Model teams to align on top priority data needs, design tools such as analytical reports and dashboards, and clearly communicate project progress.


You may be a good fit if you have:
  • 5+ years of experience working in an AI focused data operations organization.
  • A proven track record designing and executing large scale data or evaluation projects, including gathering, labeling, and post-processing data.
  • The ability to analyze messy and complex data, identify overarching patterns, and distill your findings into crisp annotation guidelines or model quality reports.
  • Proficiency with Python, LLMs, or other popular industry tools for automation.
  • Excellent communication and project management skills, and the ability to support several projects simultaneously.
  • A foundational understanding of and interest in LLMs/VLMs and multimodal AI.
  • Conviction that data is the key ingredient for the performance and assessment of AI models.


You'll stand out if you have:
  • Experience in data collection and labeling for multimodal language models.
  • Experience in red teaming, localization testing, or other evaluation focused fields.
  • Experience working with research scientists and engineers.
  • Expertise or interest in video-centric domains, such as sports, advertising, and content creation.


Tech Stack:
  • Development & Analysis: Python (primarily pandas, Jupyter, etc.)
  • Data Management & Visualization: Amazon S3, Various data visualization tools (framework-agnostic)
  • Project Management Tools: Linear, Notion


Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs.

Benefits and Perks:

An open and inclusive culture and work environment.

Work closely with a collaborative, mission-driven team on cutting-edge AI technology.

🦷 Full health, dental, and vision benefits.

Flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.

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