Dell

AI Development & Agent Ops - Product Management

Dell$175K — $240K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management within software-intensive organizations.
  • Hands-on familiarity with CI/CD, DevOps, and developer tooling.
  • Proven ability to structure ambiguous problems and deliver tangible outputs.
  • Experience working across engineering, product, security, and infrastructure.
  • Strong written and verbal communication skills for diverse audiences.
  • Self-directed work style with a track record of high-quality outputs.

Responsibilities

  • Influence the agentic portfolio strategy and roadmap to integrate capabilities across the SDLC.
  • Design and develop agentic capabilities to enhance ISG Product Management processes.
  • Establish quality gates and best practices for agentic solutions' adoption.
  • Research trends and conduct experiments to identify innovation opportunities in AI.
  • Evaluate agentic vendors and partners to strengthen Dell's AI offerings.
  • Collaborate with stakeholders to align on agentic strategy and investments.
  • Develop executive recommendations and business cases to drive leadership alignment.

Benefits

  • Comprehensive health support including mental and physical wellness.
  • Flexible work arrangements to accommodate life and work balance.
  • Access to personal and professional development resources.
  • Incentives for community engagement and volunteer activities.
  • Employee discounts on Dell products and services.
Full Job Description
Job Description

AI Development & Agent Ops - Product Manager

Product Management - Infrastructure Solutions Group

Join us to do the best work of your career and make a profound social impact as a Product Manager on our AI Development & Agent Ops team in Hopkinton, MA or Austin, TX,

The Opportunity

Dell Technologies is at an inflection point in how software is built. Our Infrastructure Solutions Group - home to one of the industry's largest developer organizations - is undergoing a fundamental transformation: from traditional SDLC to an agentic development model where engineers orchestrate AI agents across the full software lifecycle.

This newly created, hands-on role sits at the center of a broad and evolving portfolio of agentic operations work - designing, building, and refining the services, platforms, and practices that will enable ~9,000 engineers to develop with agents at scale.

What You'll Achieve

As a Product Manager - AI Development & Agent Ops, you will be responsible for shaping the agentic portfolio strategy and designing capabilities that enable ~9,000 engineers to develop with AI agents at scale. You will work with cross-functional stakeholders across ISG on Dell's agentic SDLC transformation - driving how the organization scales and integrates agentic capabilities across the full software development lifecycle.

What We're Looking For

The right candidate is a versatile technical practitioner who combines deep fluency and domain expertise with a genuine passion for the emerging agentic AI landscape. We are looking for someone who is a builder - think prototypes, frameworks, dashboards, documentation - and who thrives in environments where the playbook is still being written.

You will:
  • Influence the agentic portfolio strategy, roadmap, and prioritization framework, defining how Dell scales and integrates agentic capabilities across the SDLC to drive business and engineering outcomes
  • Design and develop agentic capabilities that enhance Product Management across ISG, enabling more effective planning, requirements definition, decision-making, and execution upstream in the SDLC
  • Establish and govern specification standards, quality gates, and operational best practices to ensure consistent, scalable, and high-quality adoption of agentic solutions across the SDLC
  • Research emerging trends, technologies, and market developments within the AI and agentic landscape; conduct proofs of concept, pilots, evaluations, and experimentation to identify opportunities for innovation and value creation
  • Manage and assess the agentic vendor and partner ecosystem, evaluating solution capabilities, market offerings, and strategic partnerships to strengthen Dell's AI portfolio
  • Partner with cross-functional stakeholders across ISG to align priorities, influence decision-making, and build consensus on agentic strategy, investments, and portfolio direction
  • Develop executive-level recommendations, business cases, and portfolio insights that enable leadership alignment and accelerate adoption of agentic capabilities across the organization


Take the First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 8+ years in a product management role within software-intensive organizations, with experience contributing to large-scale transformation
  • Deep hands-on familiarity with modern software development practices - CI/CD, DevOps, developer tooling - and a strong working knowledge of the current AI/agentic development landscape
  • Demonstrated ability to take ambiguous problems, structure them, and deliver concrete outputs: analyses, prototypes, specifications, or frameworks
  • Experience working cross-functionally with engineering, product, security, and infrastructure stakeholders
  • Strong written and verbal communication skills - able to translate technical complexity into clear documentation for both technical and non-technical audiences.
  • Self-directed work style with a track record of delivering high-quality work with minimal oversight

Desirable Requirements
  • Direct, hands-on experience with agentic development tools and platforms (e.g., Windsurf/Codeium, Claude Code, GitHub Copilot, Cursor, or equivalent)
  • Familiarity with MCP ecosystems, LLM token economics, and AI governance frameworks at enterprise scale
  • Experience in a large enterprise environment with gated release cycles, compliance requirements, and non-negotiable human oversight needs
  • Background in developer experience, platform engineering, or internal developer tooling
  • Experience building dashboards, measurement frameworks, or data instrumentation for developer productivity
  • Comfort operating in ambiguity: defining structures and processes where few exist, and creating clarity without waiting for it

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is $175,200 to $240,900.

Benefits and Perks of Working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

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Joining Dell means becoming part of an innovative technology company that leads with digital solutions, services, and devices. At Dell, we're committed to bringing together the brightest minds to foster innovation, leadership, and professional growth. Our diverse team of experts is dedicated to creating an inclusive culture that promotes career advancement and lifelong learning.

Opportunities at Dell

Explore a world of job opportunities with Dell, where we prioritize diversity, equity, and inclusion. Whether you're looking for a full-time position or an internship, Dell offers a dynamic work environment with benefits that support both your professional and personal life. Our team is our strength, and we invest in each member through comprehensive benefits and diversity training programs.

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Engage in work that matters with a team that values innovation and problem-solving. At Dell, you’re not just filling a position; you’re part of a community that challenges the status quo and pushes for groundbreaking solutions.

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Benefits of Working at Dell

Dell employees enjoy a range of benefits that include health care, employee discounts, and flexible working arrangements. We understand the importance of a work-life balance and provide our team with the support they need to be successful both at work and in their personal lives.

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Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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