Youll be embedded in a cross-functional team working on customer-facing products and internal AI workflows. Youll collaborate with a team of 5 UX strategists and 1 FTE AI Designer and be mentored by the lead UX strategist/AI Designer. Youll be assigned to a project and work closely with the hiring manager to define priorities. Responsibilities include supporting innovation design, assessing AI opportunities in the market, and identifying design efficiencies. Youll also help define and document best practices for AI design across multiple initiatives.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

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Required Skills & Experience

5+ years of professional experience, with 1+ years of hands-on experience with Generative AI and conversational AI design

Proficiency in AI design principles and experience designing user-facing AI experiences

Familiarity with LLM models (e.g., GPT, Claude, Mistral, CoPilot) and ability to write and test system prompts

Understanding of the full AI product lifecycle, from design to production

Strong communication skills and ability to work with multiple stakeholders, challenge assumptions, and recommend best practices

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.