Your Role:

- Collaborate with account executives to manage complex deal cycles involving multiple stakeholders.

- Oversee and execute technical proof-of-concept (POC) processes.

- Tune prompts and models to enable the right AI performance for clients.

- Build out custom modules to enable customers to go live successfully.

- Design and present tailored demos based on customer and business needs.

- Develop implementation scoping document for each customer that launches.

- Build integrations to different transaction systems like revenue, billing, account payable etc.

- Conduct customer-facing activities such as technical discovery calls.

- Partner with product and engineering teams to deliver on customer requests and advocate for customer needs.

- Troubleshoot, debug, fix, and upgrade software to ensure reliable and robust performance in production environments.

- Provide ongoing technical support and maintenance for deployed solutions.

Your Qualifications:

- 2+ years experience in forward deploy engineering, sales engineering, implementation engineering or solution engineering.

- Bachelor's degree in any engineering discipline. Computer science is preferred but not mandatory.

- Strong verbal and written communication skills. The candidate should be comfortable interfacing with customers. This is very important for this role.

- Proactive and highly motivated.

- Can handle the high intensity and fast pace of a startup environment.

- Proficient in languages like Golang, Typescript, Python etc.

- Able to identify customer needs and provide innovative solutions.

- Proven experience collaborating with Account Executives to manage technical sales processes for Enterprise customers.