About the Role

We are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations. You'll own the Workato automation stack, develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack), and implement AI-enabled capabilities that reduce manual work and accelerate insights.

This role requires deep technical execution skills in integration development, data modeling, and programming, combined with a practical understanding of AI workflows. You will collaborate directly with stakeholders to translate business needs into scalable, automated solutions - delivering measurable improvements in data accessibility, system efficiency, and operational performance.
Your Area of Focus

Integration & Automation Development

• Design, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and Snowflake.
• Implement error handling, observability, and reusable design patterns to ensure reliability and scalability.

Agentic System Design

• Architect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop Checkpoints.
• Partner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sources.
• Build guardrails, fallbacks and error recovery for non-deterministic workflows.

Data/RAG Pipeline Design & Management

• Develop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patterns.
• Build evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and cost.
• Own retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected system.
• Implement data enrichment, quality checks, and architectural safeguards to maintain trusted datasets.
• AI Operations
• Production observability: prompt/response tracing, cost monitoring, eval dashboards.
• Document agent behavior, decision logic and failure modes.
• A/B testing agent versions, model comparisons.

Programming for Automation

• Write modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasks.

Governance & Documentation

• Apply data governance practices for lineage, security, and retention.
• Maintain technical documentation, diagrams, and version control via GitHub, Confluence, and Jira.

Your Professional Qualifications

• 2-5 years of experience in integration, automation, AI, software or data engineering, with 1+ year hands-on in Workato.
• Proven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar).
• Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and Snowflake.
• Hands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar).
• Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvector.
• Experience with AI/ML concepts and implementing AI workflows in enterprise environments.
• Hands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrations.
• Experience with Cloud Platforms such as GCP or AWS preferred.
• Hands-on experience using APIs and programming languages to build and maintain scalable enterprise integrations.
• Experience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentation.
• Strong problem-solving, critical thinking, and ability to execute under minimal supervision.
• Proficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred.
• Motivated to learn new technologies and develop new skills.
• Track record of introducing innovation in automation and AI while maintaining governance and system reliability.
• Workato Automation Pro or SnowPro certifications preferred.

(For Recruiter use only) #LI-SS1 #LI-Remote

We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions.

Our four geo zones are designed to reflect this:
Zone 1: National Average
Zone 2: Moderately Higher Cost Regions
Zone 3: High-Cost Regions
Zone 4: Lower-Cost Regions

Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen.

Zone 1 (National Average)

$101,000-$115,500 USD

Perks & Benefits

United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Costa Rica: To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.